# Vonage: Service Issue in Customer dashboard

> Vonage status incident “Service Issue in Customer dashboard” on 2024-08-28: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/d3k9fss5n6r9
Last updated: 2024-08-28T11:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-08-28 11:30 UTC · Resolved: 2024-08-28 11:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/d3k9fss5n6r9](https://vonageapi.statuspage.io/incidents/d3k9fss5n6r9)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2024-08-28 11:30 UTC: On 28th August 11:30:00 AM UTC to 29th August 2024 03:45:00 AM UTC, we experienced a callback failure from our external and internal services within our Customer Dashboard. Customers may have experienced errors while using the TestNumber page, recent payment notifications and downloading async reports. The issue has been resolved and services have been functioning normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2024-08-28 11:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/d3k9fss5n6r9
- Citation: Vonage, “Service Issue in Customer dashboard” (2024-08-28 11:30 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/d3k9fss5n6r9 (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Customer dashboard (2024-08-28)](https://rewindex.com/company/vonage/incidents/d3k9fss5n6r9)`


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Canonical: https://rewindex.com/company/vonage/incidents/d3k9fss5n6r9 · Markdown: https://rewindex.com/company/vonage/incidents/d3k9fss5n6r9.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/d3k9fss5n6r9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:34:33.684Z