# Vonage: Service Issue in Payment Platform: Vonage Dashboard

> Vonage status incident “Service Issue in Payment Platform: Vonage Dashboard” on 2023-09-21: impact minor (vendor’s label), 3.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/cv2mv24pjch4
Last updated: 2023-09-21T13:42:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-21 10:26 UTC · Resolved: 2023-09-21 13:42 UTC · Duration: 3.3 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/cv2mv24pjch4](https://vonageapi.statuspage.io/incidents/cv2mv24pjch4)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2023-09-21 13:42 UTC: This incident has been resolved. Non-whitelised customers may have experienced issues making payments using the credit card payment method via our Vonage Dashboard between 2023-09-21 06:10 UTC and 2023-09-21 13:17 UTC. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2023-09-21 10:26 UTC, resolved after 3.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/cv2mv24pjch4
- Citation: Vonage, “Service Issue in Payment Platform: Vonage Dashboard” (2023-09-21 10:26 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/cv2mv24pjch4 (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Payment Platform: Vonage Dashboard (2023-09-21)](https://rewindex.com/company/vonage/incidents/cv2mv24pjch4)`


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Canonical: https://rewindex.com/company/vonage/incidents/cv2mv24pjch4 · Markdown: https://rewindex.com/company/vonage/incidents/cv2mv24pjch4.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/cv2mv24pjch4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:11:20.706Z