# Vonage: Service Issue in Video API Platform in US EAST Region

> Vonage status incident “Service Issue in Video API Platform in US EAST Region” on 2025-03-19: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/crs0yg351fh8
Last updated: 2025-03-19T16:38:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-03-19 16:38 UTC · Resolved: 2025-03-19 16:38 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/crs0yg351fh8](https://vonageapi.statuspage.io/incidents/crs0yg351fh8)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-03-19 16:38 UTC: On March 19th, 2025 between 16:00:20 and 16:00:30 UTC, a brief outage impacted Live Captions from about 20 customers in our US East datacenter. The affected service instance has been restarted and Captions API is now functioning normally. For any additional questions, please contact support at support@api.vonage.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2025-03-19 16:38 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/crs0yg351fh8
- Citation: Vonage, “Service Issue in Video API Platform in US EAST Region” (2025-03-19 16:38 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/crs0yg351fh8 (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Video API Platform in US EAST Region (2025-03-19)](https://rewindex.com/company/vonage/incidents/crs0yg351fh8)`


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Canonical: https://rewindex.com/company/vonage/incidents/crs0yg351fh8 · Markdown: https://rewindex.com/company/vonage/incidents/crs0yg351fh8.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/crs0yg351fh8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:08:04.900Z