# Vonage: API Platform- Media Service Issue

> Vonage status incident “API Platform- Media Service Issue” on 2026-07-24: impact none (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/c57ml1m8mhxg
Last updated: 2026-07-24T10:59:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-07-24 08:26 UTC · Resolved: 2026-07-24 10:59 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/c57ml1m8mhxg](https://vonageapi.statuspage.io/incidents/c57ml1m8mhxg)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2026-07-24 10:59 UTC: Vonage services have been fully restored following today's API Platform- Media Service issue, and this only impacted the Download API, which began at 2026-07-24 3:14 UTC. Full resolution has been confirmed effective 2026-07-24 7:54 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2026-07-24 08:26 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/c57ml1m8mhxg
- Citation: Vonage, “API Platform- Media Service Issue” (2026-07-24 08:26 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/c57ml1m8mhxg (CC BY 4.0).
- Markdown link: `[Vonage: API Platform- Media Service Issue (2026-07-24)](https://rewindex.com/company/vonage/incidents/c57ml1m8mhxg)`


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Canonical: https://rewindex.com/company/vonage/incidents/c57ml1m8mhxg · Markdown: https://rewindex.com/company/vonage/incidents/c57ml1m8mhxg.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/c57ml1m8mhxg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:28:13.389Z