# Vonage: Service Issue in Platform

> Vonage status incident “Service Issue in Platform” on 2026-01-21: impact minor (vendor’s label), 5.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/bxt7g7dzyzpc
Last updated: 2026-01-21T14:11:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-21 09:02 UTC · Resolved: 2026-01-21 14:11 UTC · Duration: 5.2 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/bxt7g7dzyzpc](https://vonageapi.statuspage.io/incidents/bxt7g7dzyzpc)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2026-01-21 14:11 UTC: Vonage services are fully restored following today's interruption in SMS API - Outbound SMS, Messages API - Outbound SMS, and Verify API - Outbound SMS, from \[2026-01-21 07:39\] UTC until \[2026-01-21 08:05\] UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-01-21 09:02 UTC, resolved after 5.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/bxt7g7dzyzpc
- Citation: Vonage, “Service Issue in Platform” (2026-01-21 09:02 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/bxt7g7dzyzpc (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Platform (2026-01-21)](https://rewindex.com/company/vonage/incidents/bxt7g7dzyzpc)`


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Canonical: https://rewindex.com/company/vonage/incidents/bxt7g7dzyzpc · Markdown: https://rewindex.com/company/vonage/incidents/bxt7g7dzyzpc.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/bxt7g7dzyzpc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:54:37.212Z