# Vonage: USA & Canada SMS/MMS - Planned Maintenance affecting USA & Canada networks

> Vonage maintenance “USA & Canada SMS/MMS - Planned Maintenance affecting USA & Canada networks” on 2026-09-04: impact maintenance (vendor’s label), 48 d, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/bslvjmn1x6kh
Last updated: 2026-11-04T15:53:45Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-09-04 07:39 UTC · Resolved: 2026-10-22 07:00 UTC · Duration: 48 d
- Updates: 4 · Affected components: Global Connectivity - SMS North America, SMS North America, Global Connectivity - MMS North America, MMS North America
- [Vendor status page: https://stspg.io/2cb5wvgjtpm1](https://stspg.io/2cb5wvgjtpm1)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **scheduled** 2026-09-04 07:39 UTC: On 22 Oct 2026, between 03:00 and 07:00 (UTC), a supplier will be performing maintenance on their platform. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers. If you have any questions, please contact api.support.vonage.com
- **scheduled** 2026-10-22 02:00 UTC _(deleted by the vendor)_: Maintenance will begin as scheduled in 60 minutes.
- **in progress** 2026-10-22 03:00 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-22 07:00 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-10-22 02:03 UTC: [Incident updated: USA & Canada SMS/MMS - Planned Maintenance affecting USA & Canada networks](https://rewindex.com/change/re0b593c4e246db.md)
- 2026-10-22 03:03 UTC: [Incident updated: USA & Canada SMS/MMS - Planned Maintenance affecting USA & Canada networks](https://rewindex.com/change/rc636165092b71e.md)
- 2026-11-04 15:53 UTC: [Incident updated: USA & Canada SMS/MMS - Planned Maintenance affecting USA & Canada networks](https://rewindex.com/change/rdf6203d861cbde.md)

## Cite this

Maintenance posted by Vonage, started 2026-09-04 07:39 UTC, resolved after 48 d, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/vonage/incidents/bslvjmn1x6kh
- Citation: Vonage, “USA & Canada SMS/MMS - Planned Maintenance affecting USA & Canada networks” (2026-09-04 07:39 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/bslvjmn1x6kh (CC BY 4.0).
- Markdown link: `[Vonage: USA & Canada SMS/MMS - Planned Maintenance affecting USA & Canada networks (2026-09-04)](https://rewindex.com/company/vonage/incidents/bslvjmn1x6kh)`


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Canonical: https://rewindex.com/company/vonage/incidents/bslvjmn1x6kh · Markdown: https://rewindex.com/company/vonage/incidents/bslvjmn1x6kh.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/bslvjmn1x6kh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:11:40.153Z