# Vonage: United Arab Emirates SMS - Degradation affecting Etisalat (Emirates Telecom Corp) & DU

- Impact (vendor’s label): minor
- Status: investigating · edited after publishing
- Started: 2026-10-20 21:28 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 1 · Affected components: Global Connectivity - SMS Middle East & Africa, SMS Middle East & Africa
- [Vendor status page: https://stspg.io/lw4jmm880f7b](https://stspg.io/lw4jmm880f7b)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-10-20 21:28 UTC _(edited after publishing)_: We are currently observing SMS delivery degradation for Etisalat (Emirates Telecom Corp) & DU. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

## Rewindex changes for this incident

- 2026-10-20 22:13 UTC: [Incident silently edited: United Arab Emirates SMS - Degradation affecting Etisalat (Emirates Telecom Corp) & DU](https://rewindex.com/change/r9ed676aea8aa49.md)


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Canonical: https://rewindex.com/company/vonage/incidents/9zfgnx9tqvv7 · Markdown: https://rewindex.com/company/vonage/incidents/9zfgnx9tqvv7.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/9zfgnx9tqvv7 · Generated 2026-10-20T23:37:55.919Z