# Vonage: Video API connection issues in the US-WEST-2 region

> Vonage status incident “Video API connection issues in the US-WEST-2 region” on 2024-03-20: impact none (vendor’s label), 41 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/9mv5c6ghxl7t
Last updated: 2024-03-20T18:08:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-03-20 17:27 UTC · Resolved: 2024-03-20 18:08 UTC · Duration: 41 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/9mv5c6ghxl7t](https://vonageapi.statuspage.io/incidents/9mv5c6ghxl7t)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2024-03-20 18:08 UTC: The incident affecting Video API session connectivity has been resolved at 16:37 UTC. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2024-03-20 17:27 UTC, resolved after 41 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/9mv5c6ghxl7t
- Citation: Vonage, “Video API connection issues in the US-WEST-2 region” (2024-03-20 17:27 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/9mv5c6ghxl7t (CC BY 4.0).
- Markdown link: `[Vonage: Video API connection issues in the US-WEST-2 region (2024-03-20)](https://rewindex.com/company/vonage/incidents/9mv5c6ghxl7t)`


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Canonical: https://rewindex.com/company/vonage/incidents/9mv5c6ghxl7t · Markdown: https://rewindex.com/company/vonage/incidents/9mv5c6ghxl7t.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/9mv5c6ghxl7t · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:18:55.412Z