# Vonage: Video API - Media connection issue

> Vonage status incident “Video API - Media connection issue” on 2026-07-01: impact minor (vendor’s label), 55 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/939mrzjtpp16
Last updated: 2026-07-01T05:58:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-01 05:03 UTC · Resolved: 2026-07-01 05:58 UTC · Duration: 55 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/939mrzjtpp16](https://vonageapi.statuspage.io/incidents/939mrzjtpp16)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2026-07-01 05:58 UTC: Vonage services are fully restored following today's interruption in Video media connections in the APAC region from 2026-07-01 04:01:00 UTC until 2026-07-01 04:11:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com"

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-07-01 05:03 UTC, resolved after 55 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/939mrzjtpp16
- Citation: Vonage, “Video API - Media connection issue” (2026-07-01 05:03 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/939mrzjtpp16 (CC BY 4.0).
- Markdown link: `[Vonage: Video API - Media connection issue (2026-07-01)](https://rewindex.com/company/vonage/incidents/939mrzjtpp16)`


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Canonical: https://rewindex.com/company/vonage/incidents/939mrzjtpp16 · Markdown: https://rewindex.com/company/vonage/incidents/939mrzjtpp16.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/939mrzjtpp16 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:47:37.461Z