# Vonage: Service Issue in WhatsApp Template Management API

> Vonage status incident “Service Issue in WhatsApp Template Management API” on 2024-05-14: impact minor (vendor’s label), 5.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/7h1r6cn9xt1k
Last updated: 2024-05-14T14:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-14 09:09 UTC · Resolved: 2024-05-14 14:15 UTC · Duration: 5.1 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/7h1r6cn9xt1k](https://vonageapi.statuspage.io/incidents/7h1r6cn9xt1k)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2024-05-14 14:15 UTC: The WhatsApp Template Management API problem has been resolved. The service was impacted from 2024-05-13 15:35:00 UTC until 2024-05-14 09:36:00 UTC. Other services have not been impacted. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2024-05-14 09:09 UTC, resolved after 5.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/7h1r6cn9xt1k
- Citation: Vonage, “Service Issue in WhatsApp Template Management API” (2024-05-14 09:09 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/7h1r6cn9xt1k (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in WhatsApp Template Management API (2024-05-14)](https://rewindex.com/company/vonage/incidents/7h1r6cn9xt1k)`


---
Canonical: https://rewindex.com/company/vonage/incidents/7h1r6cn9xt1k · Markdown: https://rewindex.com/company/vonage/incidents/7h1r6cn9xt1k.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/7h1r6cn9xt1k · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:45:29.879Z