# Vonage: Media API Issue in Platform

> Vonage status incident “Media API Issue in Platform” on 2024-09-04: impact minor (vendor’s label), 2.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/6cb4htx0v3qc
Last updated: 2024-09-04T18:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-04 15:44 UTC · Resolved: 2024-09-04 18:24 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/6cb4htx0v3qc](https://vonageapi.statuspage.io/incidents/6cb4htx0v3qc)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2024-09-04 18:24 UTC: API Gateway route updates have been rolled back to resolve the issue. Issue Started: 2024-09-04 13:34 UTC Issue Resolved: 2024-09-04 16:06:00 UTC

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2024-09-04 15:44 UTC, resolved after 2.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/6cb4htx0v3qc
- Citation: Vonage, “Media API Issue in Platform” (2024-09-04 15:44 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/6cb4htx0v3qc (CC BY 4.0).
- Markdown link: `[Vonage: Media API Issue in Platform (2024-09-04)](https://rewindex.com/company/vonage/incidents/6cb4htx0v3qc)`


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Canonical: https://rewindex.com/company/vonage/incidents/6cb4htx0v3qc · Markdown: https://rewindex.com/company/vonage/incidents/6cb4htx0v3qc.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/6cb4htx0v3qc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:09:41.400Z