# Vonage: Voice API - Service issue in platform

> Vonage status incident “Voice API - Service issue in platform” on 2025-12-09: impact minor (vendor’s label), 3.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/62gvdyh0mmd0
Last updated: 2025-12-09T21:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-09 17:32 UTC · Resolved: 2025-12-09 21:21 UTC · Duration: 3.8 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/62gvdyh0mmd0](https://vonageapi.statuspage.io/incidents/62gvdyh0mmd0)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-12-09 21:21 UTC: Our team have completed mitigation actions and further monitoring confirms this problem has been resolved. All services have been restored. The list of services that were impacted as been confirmed as: Voice API SIP Trunking Customers may have encountered intermittent call failures between the following times on 2025-12-09: 16:51:17-16:51:19 UTC 17:24:30-17:25:12 UTC 19:01:40 - 19:01:42 UTC Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2025-12-09 17:32 UTC, resolved after 3.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/62gvdyh0mmd0
- Citation: Vonage, “Voice API - Service issue in platform” (2025-12-09 17:32 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/62gvdyh0mmd0 (CC BY 4.0).
- Markdown link: `[Vonage: Voice API - Service issue in platform (2025-12-09)](https://rewindex.com/company/vonage/incidents/62gvdyh0mmd0)`


---
Canonical: https://rewindex.com/company/vonage/incidents/62gvdyh0mmd0 · Markdown: https://rewindex.com/company/vonage/incidents/62gvdyh0mmd0.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/62gvdyh0mmd0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:17:34.553Z