# Vonage: Service issue in 10DLC SMS platform

> Vonage status incident “Service issue in 10DLC SMS platform” on 2026-05-20: impact minor (vendor’s label), 4.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/5lsj6dg65z2w
Last updated: 2026-05-20T14:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-20 09:25 UTC · Resolved: 2026-05-20 14:02 UTC · Duration: 4.6 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/5lsj6dg65z2w](https://vonageapi.statuspage.io/incidents/5lsj6dg65z2w)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2026-05-20 14:02 UTC: Vonage services are fully restored following today's interruption in 10DLC SMS services from \[2026-05-12 10:00\] UTC until \[2026-05-20 10:00\] UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-05-20 09:25 UTC, resolved after 4.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/5lsj6dg65z2w
- Citation: Vonage, “Service issue in 10DLC SMS platform” (2026-05-20 09:25 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/5lsj6dg65z2w (CC BY 4.0).
- Markdown link: `[Vonage: Service issue in 10DLC SMS platform (2026-05-20)](https://rewindex.com/company/vonage/incidents/5lsj6dg65z2w)`


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Canonical: https://rewindex.com/company/vonage/incidents/5lsj6dg65z2w · Markdown: https://rewindex.com/company/vonage/incidents/5lsj6dg65z2w.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/5lsj6dg65z2w · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:08:34.446Z