# Vonage: Voice API degradation in EU region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-28 06:45 UTC · Resolved: 2026-09-28 07:46 UTC · Duration: 1.0 h
- Updates: 2 · Affected components: Voice API, Voice - Voice API
- [Vendor status page: https://stspg.io/tnsv4gqjhhwj](https://stspg.io/tnsv4gqjhhwj)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-09-28 06:45 UTC: We are aware of issues that may be impacting your Voice API services in the EU region. We are working to resolve the issue as soon as possible. We’ll provide further updates within 60 minutes. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com OR https://www.vonage.com/support/
- **resolved** 2026-09-28 07:46 UTC: Vonage services have been fully restored following today's service interruption, where you may have experienced call failures in the EU region, which began at 2026-09-28 06:05:00 UTC.  Full resolution has been confirmed effective 2026-09-28 06:54:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com OR  https://www.vonage.com/support/


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Canonical: https://rewindex.com/company/vonage/incidents/50rhjnrh6312 · Markdown: https://rewindex.com/company/vonage/incidents/50rhjnrh6312.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/50rhjnrh6312 · Generated 2026-10-19T23:37:48.232Z