# Vonage: Service Issue in Platform affecting SMS, Verify and Message API

> Vonage status incident “Service Issue in Platform affecting SMS, Verify and Message API” on 2023-07-19: impact minor (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/3p5vp94ylq90
Last updated: 2023-07-19T14:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-07-19 12:54 UTC · Resolved: 2023-07-19 14:45 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/3p5vp94ylq90](https://vonageapi.statuspage.io/incidents/3p5vp94ylq90)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2023-07-19 14:45 UTC: The service issue has been resolved. The following services were impacted from 19-Jul-23 12:34 UTC until 19-Jul-23 12:49 UTC: Outbound SMS, Verify API and Messages API - US region SMPP has not been impacted. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2023-07-19 12:54 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/3p5vp94ylq90
- Citation: Vonage, “Service Issue in Platform affecting SMS, Verify and Message API” (2023-07-19 12:54 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/3p5vp94ylq90 (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Platform affecting SMS, Verify and Message API (2023-07-19)](https://rewindex.com/company/vonage/incidents/3p5vp94ylq90)`


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Canonical: https://rewindex.com/company/vonage/incidents/3p5vp94ylq90 · Markdown: https://rewindex.com/company/vonage/incidents/3p5vp94ylq90.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/3p5vp94ylq90 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:39:44.368Z