# Vonage: Service Issues in Messages API- WhatsApp Cloud

> Vonage status incident “Service Issues in Messages API- WhatsApp Cloud” on 2022-10-02: impact minor (vendor’s label), 4.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/2rhll4s553hm
Last updated: 2022-10-02T17:03:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-10-02 12:50 UTC · Resolved: 2022-10-02 17:03 UTC · Duration: 4.2 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/2rhll4s553hm](https://vonageapi.statuspage.io/incidents/2rhll4s553hm)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2022-10-02 17:03 UTC: The WhatsApp cloud API requests issue has been resolved. Customers might have faced undeliverable callbacks and delayed inbound webhooks for whatsapp cloud api requests. The following services were impacted from 2nd October 2022 12:10 UTC until 2nd October 2022 12:50 UTC. WhatsApp cloud API All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this. A post-mortem will be published in the next few days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2022-10-02 12:50 UTC, resolved after 4.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/2rhll4s553hm
- Citation: Vonage, “Service Issues in Messages API- WhatsApp Cloud” (2022-10-02 12:50 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/2rhll4s553hm (CC BY 4.0).
- Markdown link: `[Vonage: Service Issues in Messages API- WhatsApp Cloud (2022-10-02)](https://rewindex.com/company/vonage/incidents/2rhll4s553hm)`


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Canonical: https://rewindex.com/company/vonage/incidents/2rhll4s553hm · Markdown: https://rewindex.com/company/vonage/incidents/2rhll4s553hm.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/2rhll4s553hm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:44:58.337Z