# Vonage: Video API SIP Interconnect Issue in US-West

> Vonage status incident “Video API SIP Interconnect Issue in US-West” on 2023-07-29: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/2h5v25800t8l
Last updated: 2023-07-29T21:26:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-07-29 21:26 UTC · Resolved: 2023-07-29 21:26 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/2h5v25800t8l](https://vonageapi.statuspage.io/incidents/2h5v25800t8l)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2023-07-29 21:26 UTC: At 20:35 UTC, we experienced a failure in our SIP interconnect infrastructure in US-WEST-2. Calls on this instance may have been impacted. The impacted instance was immediately removed from rotation mitigating any further issues. The issue has been resolved. If you still encounter issues, please reach out to support@api.vonage.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2023-07-29 21:26 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/2h5v25800t8l
- Citation: Vonage, “Video API SIP Interconnect Issue in US-West” (2023-07-29 21:26 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/2h5v25800t8l (CC BY 4.0).
- Markdown link: `[Vonage: Video API SIP Interconnect Issue in US-West (2023-07-29)](https://rewindex.com/company/vonage/incidents/2h5v25800t8l)`


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Canonical: https://rewindex.com/company/vonage/incidents/2h5v25800t8l · Markdown: https://rewindex.com/company/vonage/incidents/2h5v25800t8l.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/2h5v25800t8l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:12:18.613Z