# Vonage: Video Live Captions Issue

> Vonage status incident “Video Live Captions Issue” on 2025-04-25: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/2bvdxbzzbpp9
Last updated: 2025-04-25T13:40:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-04-25 13:40 UTC · Resolved: 2025-04-25 13:40 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/2bvdxbzzbpp9](https://vonageapi.statuspage.io/incidents/2bvdxbzzbpp9)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-04-25 13:40 UTC: A server that hosted the Video Live caption service was in an unstable state in use1 region from 12:54 UTC to 12:59 UTC, 25-Apr-2025. Some customers may have experienced Video Live caption service issues during this period if they run across this server. The faulty instance was detected and removed from rotation. Please let support@api.vonage.com know if you continue to experience problems with this. A post-mortem will be published in the next few days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2025-04-25 13:40 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/2bvdxbzzbpp9
- Citation: Vonage, “Video Live Captions Issue” (2025-04-25 13:40 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/2bvdxbzzbpp9 (CC BY 4.0).
- Markdown link: `[Vonage: Video Live Captions Issue (2025-04-25)](https://rewindex.com/company/vonage/incidents/2bvdxbzzbpp9)`


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Canonical: https://rewindex.com/company/vonage/incidents/2bvdxbzzbpp9 · Markdown: https://rewindex.com/company/vonage/incidents/2bvdxbzzbpp9.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/2bvdxbzzbpp9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:43:16.393Z