# Vonage: Service Issue in Customer Dashboard

> Vonage status incident “Service Issue in Customer Dashboard” on 2022-09-08: impact minor (vendor’s label), 18 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/0ssyw7s0ylrw
Last updated: 2022-09-09T05:38:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-09-08 12:01 UTC · Resolved: 2022-09-09 05:38 UTC · Duration: 18 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/0ssyw7s0ylrw](https://vonageapi.statuspage.io/incidents/0ssyw7s0ylrw)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2022-09-09 05:38 UTC: The Whatsapp profile information retrieval problem in the customer dashboard has been resolved. The following services were impacted from \[2022-09-08 12:26\] UTC until \[2022-09-09 05:30\] UTC. Other services for messages API have not been impacted. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this. A post-mortem will be published in the next few days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2022-09-08 12:01 UTC, resolved after 18 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/0ssyw7s0ylrw
- Citation: Vonage, “Service Issue in Customer Dashboard” (2022-09-08 12:01 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/0ssyw7s0ylrw (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Customer Dashboard (2022-09-08)](https://rewindex.com/company/vonage/incidents/0ssyw7s0ylrw)`


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Canonical: https://rewindex.com/company/vonage/incidents/0ssyw7s0ylrw · Markdown: https://rewindex.com/company/vonage/incidents/0ssyw7s0ylrw.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/0ssyw7s0ylrw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:18:18.886Z