# Vonage: SMS Service Issue in Platform

> Vonage status incident “SMS Service Issue in Platform” on 2023-01-31: impact minor (vendor’s label), 2.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/0fhj960d4lns
Last updated: 2023-01-31T13:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-01-31 10:21 UTC · Resolved: 2023-01-31 13:15 UTC · Duration: 2.9 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/0fhj960d4lns](https://vonageapi.statuspage.io/incidents/0fhj960d4lns)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2023-01-31 13:15 UTC: The issue impacting SMS service has been resolved. Customers may have experienced increased latency on outbound SMS via HTTP and SMPP between 2023-01-31 10:07 UTC and 2023-01-31 10:39 UTC. The list of services that were impacted have been confirmed as: HTTP SMS SMPP SMS All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this. A post-mortem will be published in the next few days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2023-01-31 10:21 UTC, resolved after 2.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/0fhj960d4lns
- Citation: Vonage, “SMS Service Issue in Platform” (2023-01-31 10:21 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/0fhj960d4lns (CC BY 4.0).
- Markdown link: `[Vonage: SMS Service Issue in Platform (2023-01-31)](https://rewindex.com/company/vonage/incidents/0fhj960d4lns)`


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Canonical: https://rewindex.com/company/vonage/incidents/0fhj960d4lns · Markdown: https://rewindex.com/company/vonage/incidents/0fhj960d4lns.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/0fhj960d4lns · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:34:48.249Z