# Vonage: Issue on SMS Platform

> Vonage status incident “Issue on SMS Platform” on 2023-12-13: impact none (vendor’s label), 1.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/018klvxdcgxq
Last updated: 2023-12-13T15:38:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-12-13 13:49 UTC · Resolved: 2023-12-13 15:38 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/018klvxdcgxq](https://vonageapi.statuspage.io/incidents/018klvxdcgxq)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2023-12-13 15:38 UTC: This incident has been resolved. Some customers in the EU data centre experienced a delay in DLR delivery of failed SMS on 2023-12-12, between 12:10 and 14:10 UTC. This didn't affect outbound SMS delivery. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2023-12-13 13:49 UTC, resolved after 1.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/018klvxdcgxq
- Citation: Vonage, “Issue on SMS Platform” (2023-12-13 13:49 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/018klvxdcgxq (CC BY 4.0).
- Markdown link: `[Vonage: Issue on SMS Platform (2023-12-13)](https://rewindex.com/company/vonage/incidents/018klvxdcgxq)`


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Canonical: https://rewindex.com/company/vonage/incidents/018klvxdcgxq · Markdown: https://rewindex.com/company/vonage/incidents/018klvxdcgxq.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/018klvxdcgxq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:11:54.800Z