# Vonage in July 2023: incidents, uptime and changes

> Vonage in July 2023: 57 incidents on its status page (2 major or critical), 99.13% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Vonage’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/vonage/2023/07
Last updated: 2023-08-01T03:00:00Z

- Incidents posted: 57 (major/critical: 2) · Maintenance: 91
- By vendor impact label: major 2, minor 46, none 9
- Uptime (vendor-reported): 99.13% free of major/critical incidents, 59.94% free of any incident; outage time 6 h 24 min, incident time 12.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/vonage/2023/06.md) · Next: [August 2023](https://rewindex.com/company/vonage/2023/08.md) · [All months](https://rewindex.com/company/vonage/reports.md) · [Vonage](https://rewindex.com/company/vonage.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[SMS and Verify Service Incident\] Service disruption for SMS and Verify channels](https://rewindex.com/company/vonage/incidents/lqytmc40s5dq.md) | major | 2023-07-01 10:35 UTC | 2023-07-01 15:40 UTC | 5.1 h | resolved |
| [Service Issue in Platform](https://rewindex.com/company/vonage/incidents/ffj0q93sgzhz.md) | major | 2023-07-12 13:19 UTC | 2023-07-12 14:38 UTC | 1.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[SMS and Verify Service Incident\] Service disruption for SMS and Verify channels](https://rewindex.com/company/vonage/incidents/lqytmc40s5dq.md) | major | 2023-07-01 10:35 UTC | 2023-07-01 15:40 UTC | 5.1 h | resolved |
| [USA SMS - Message latency affecting subset of Verify traffic towards AT&T Mobility](https://rewindex.com/company/vonage/incidents/4bwxr8ysfjkj.md) | minor | 2023-07-03 16:21 UTC | 2023-07-03 20:26 UTC | 4.1 h | resolved |
| [China SMS - Partial degradation of Pre-Registered brands](https://rewindex.com/company/vonage/incidents/lbzw4mbw1yvt.md) | minor | 2023-07-03 17:43 UTC | 2023-07-04 05:09 UTC | 11 h | resolved |
| [Ghana SMS - Delivery Degradation towards Vodafone](https://rewindex.com/company/vonage/incidents/qmr5dthm499t.md) | minor | 2023-07-05 07:02 UTC | 2023-07-05 08:40 UTC | 1.6 h | resolved |
| [France SMS - Degradation for Inbound SMS towards France Long Virtual Numbers](https://rewindex.com/company/vonage/incidents/kjmq4j13zjsl.md) | minor | 2023-07-05 11:27 UTC | 2023-07-05 13:38 UTC | 2.2 h | resolved |
| [Issue with Application Service](https://rewindex.com/company/vonage/incidents/s04cwcyvvr8n.md) | none | 2023-07-05 14:24 UTC | 2023-07-05 15:18 UTC | 54 min | resolved |
| [Israel SMS - Degradation towards We4G network](https://rewindex.com/company/vonage/incidents/sps2b285g9md.md) | minor | 2023-07-06 02:22 UTC | 2023-07-07 07:47 UTC | 29 h | resolved |
| [Voice API and Callback issues in APAC and EU regions](https://rewindex.com/company/vonage/incidents/l3j0y221gzgq.md) | minor | 2023-07-06 10:55 UTC | 2023-07-06 11:37 UTC | 42 min | resolved |
| [Thailand SMS - Degradation for Inbound SMS towards a subset of Long Virtual Numbers](https://rewindex.com/company/vonage/incidents/kf6swn7fbk5l.md) | minor | 2023-07-06 19:53 UTC | 2023-07-07 04:05 UTC | 8.2 h | resolved |
| [US SMS - delivery delays affecting multipart messages sent using a subset of short codes](https://rewindex.com/company/vonage/incidents/1nzrbx066vn6.md) | minor | 2023-07-06 22:13 UTC | 2023-07-07 00:03 UTC | 1.8 h | resolved |
| [Nigeria SMS - Delivery Degradation towards Glo Mobile (Globacom) network](https://rewindex.com/company/vonage/incidents/s8hq6tbfbr18.md) | minor | 2023-07-08 05:34 UTC | 2023-07-08 10:39 UTC | 5.1 h | resolved |
| [Delay in uploading archives](https://rewindex.com/company/vonage/incidents/p3xjqyl9gtvx.md) | minor | 2023-07-10 10:58 UTC | 2023-07-10 11:23 UTC | 25 min | resolved |
| [Service Issue in Platform](https://rewindex.com/company/vonage/incidents/ffj0q93sgzhz.md) | major | 2023-07-12 13:19 UTC | 2023-07-12 14:38 UTC | 1.3 h | resolved |
| [Service Issue in Platform](https://rewindex.com/company/vonage/incidents/3jnfb526phtd.md) | minor | 2023-07-12 13:40 UTC | 2023-07-12 23:32 UTC | 9.9 h | resolved |
| [USA SMS - Delivery Receipt Degradation affecting Toll Free numbers sending to Verizon](https://rewindex.com/company/vonage/incidents/7tjxcsh77dq4.md) | minor | 2023-07-13 00:18 UTC | 2023-07-13 02:42 UTC | 2.4 h | resolved |
| [USA SMS - Delivery degradation on a subset of short codes towards AT&T Mobility](https://rewindex.com/company/vonage/incidents/l2xs3hdysbzs.md) | minor | 2023-07-13 15:48 UTC | 2023-07-14 00:27 UTC | 8.7 h | resolved |
| [Degraded performance in Video Inspector, Archive Inspector](https://rewindex.com/company/vonage/incidents/9q4qbgm610qc.md) | minor | 2023-07-13 16:58 UTC | 2023-07-13 18:45 UTC | 1.8 h | resolved |
| [Azerbaijan SMS - Delivery Degradation towards Bakcell](https://rewindex.com/company/vonage/incidents/5n3n9py2jd74.md) | minor | 2023-07-14 03:41 UTC | 2023-07-14 06:31 UTC | 2.8 h | resolved |
| [Taiwan SMS - Delivery Degradation towards Asia Pacific Telecom](https://rewindex.com/company/vonage/incidents/whd00fttsthk.md) | minor | 2023-07-14 15:49 UTC | 2023-07-15 04:29 UTC | 13 h | resolved |
| [United Kingdom SMS - Delivery Degradation towards United Kingdom Virgin network](https://rewindex.com/company/vonage/incidents/n1yl5v9y0qqz.md) | minor | 2023-07-14 17:06 UTC | 2023-07-18 08:16 UTC | 4 d | resolved |
| [SIP Interconnect service degradation in US WEST](https://rewindex.com/company/vonage/incidents/4flhwzt912k7.md) | none | 2023-07-14 20:42 UTC | 2023-07-14 21:33 UTC | 51 min | resolved |
| [USA SMS - Degradation affecting subset of Verify traffic towards US-VIRTUAL-BANDWIDTH](https://rewindex.com/company/vonage/incidents/zstwl55rnwpl.md) | minor | 2023-07-15 00:20 UTC | 2023-07-18 18:09 UTC | 4 d | resolved |
| [Service Issue in Platform](https://rewindex.com/company/vonage/incidents/hm4y55tz39nl.md) | none | 2023-07-17 14:57 UTC | 2023-07-17 16:58 UTC | 2.0 h | resolved |
| [Portugal SMS - degradation of Inbound SMS towards Long Virtual Numbers](https://rewindex.com/company/vonage/incidents/snly9qs153z6.md) | minor | 2023-07-18 02:06 UTC | 2023-07-18 04:46 UTC | 2.7 h | resolved |
| [France SMS - Delivery degradation towards Orange network](https://rewindex.com/company/vonage/incidents/pj8sxs8hz21h.md) | minor | 2023-07-18 09:39 UTC | 2023-07-18 11:31 UTC | 1.9 h | resolved |
| [USA SMS - Degradation affecting subset of Toll Free Numbers traffic towards US-VOIP](https://rewindex.com/company/vonage/incidents/wyv0nx2k7091.md) | minor | 2023-07-18 12:50 UTC | 2023-07-18 16:21 UTC | 3.5 h | resolved |
| [Pakistan SMS - Degradation to Telenor Pakistan](https://rewindex.com/company/vonage/incidents/t8cw2zv6fstt.md) | minor | 2023-07-18 17:12 UTC | 2023-07-19 02:45 UTC | 9.6 h | resolved |
| [Service Issue in Platform affecting SMS, Verify and Message API](https://rewindex.com/company/vonage/incidents/3p5vp94ylq90.md) | minor | 2023-07-19 12:54 UTC | 2023-07-19 14:45 UTC | 1.9 h | resolved |
| [Service Issue in Platform: US 10 DLC](https://rewindex.com/company/vonage/incidents/c3gh8j6gx0nd.md) | none | 2023-07-19 13:38 UTC | 2023-07-22 14:07 UTC | 3 d | resolved |
| [USA MMS - degradation affecting Verizon, AT&T MMS 10DLC](https://rewindex.com/company/vonage/incidents/cmkkcp0tx3j6.md) | minor | 2023-07-19 18:02 UTC | 2023-07-19 23:14 UTC | 5.2 h | resolved |
| [Service Issues in Messages API - WhatsApp Cloud and On Premise](https://rewindex.com/company/vonage/incidents/slrwnhyqdxs0.md) | minor | 2023-07-19 20:46 UTC | 2023-07-19 22:50 UTC | 2.1 h | resolved |
| [Video Broadcast users in Australia may have experienced service degradation.](https://rewindex.com/company/vonage/incidents/ws0ntlptj7nm.md) | none | 2023-07-19 22:05 UTC | 2023-07-19 22:05 UTC | 0 min | resolved |
| [Singapore SMS - Degradation of SMS towards M1 network](https://rewindex.com/company/vonage/incidents/xyyr5ff5by6n.md) | minor | 2023-07-20 03:37 UTC | 2023-07-20 04:44 UTC | 1.1 h | resolved |
| [Degraded performance in using mTLS authentication for Session Monitoring](https://rewindex.com/company/vonage/incidents/rsr35ldcgmg6.md) | minor | 2023-07-20 17:34 UTC | 2023-07-20 18:08 UTC | 34 min | resolved |
| [USA - SMS latency affecting AT&T Toll-Free numbers](https://rewindex.com/company/vonage/incidents/w47hc1409bs1.md) | minor | 2023-07-21 17:16 UTC | 2023-07-21 20:28 UTC | 3.2 h | resolved |
| [United Kingdom SMS - Delivery Degradation towards United Kingdom Orange network](https://rewindex.com/company/vonage/incidents/whk76xhx5y80.md) | minor | 2023-07-22 10:32 UTC | 2023-07-22 12:03 UTC | 1.5 h | resolved |
| [Service Issue in Platform](https://rewindex.com/company/vonage/incidents/v1rt3rmy64yq.md) | none | 2023-07-22 20:24 UTC | 2023-07-22 21:34 UTC | 1.2 h | resolved |
| [USA & Canada SMS - Delivery degradation affecting subset of Long Virtual Numbers](https://rewindex.com/company/vonage/incidents/v0rhk75jll0t.md) | minor | 2023-07-23 06:40 UTC | 2023-07-23 21:30 UTC | 15 h | resolved |
| [USA SMS - SMS delivery degradation affecting 10DLC numbers sending to Verizon Wireless](https://rewindex.com/company/vonage/incidents/y0f64z3bc59s.md) | minor | 2023-07-23 07:27 UTC | 2023-07-23 20:41 UTC | 13 h | resolved |
| [Kenya Voice - Degradation of inbound and outbound calls from a subset of Long Virtual Numbers](https://rewindex.com/company/vonage/incidents/m61vgdcl7r18.md) | minor | 2023-07-24 11:46 UTC | 2023-07-25 14:09 UTC | 26 h | resolved |
| [Afghanistan SMS - Degradation affecting AWCC network](https://rewindex.com/company/vonage/incidents/zp105splmw8f.md) | minor | 2023-07-25 06:01 UTC | 2023-07-25 09:58 UTC | 4.0 h | resolved |
| [Iraq SMS - Delivery degradation towards Asiacell](https://rewindex.com/company/vonage/incidents/5d6mt241fl6v.md) | minor | 2023-07-25 18:42 UTC | 2023-07-25 21:58 UTC | 3.3 h | resolved |
| [Nigeria SMS - Delivery Degradation towards Glo Mobile (Globacom) network](https://rewindex.com/company/vonage/incidents/dyw0vb0v1b2v.md) | minor | 2023-07-26 02:38 UTC | 2023-07-26 13:11 UTC | 11 h | resolved |
| [Germany SMS - Delivery degradation towards Lycamobile network](https://rewindex.com/company/vonage/incidents/8h6rnw94jg69.md) | minor | 2023-07-26 23:07 UTC | 2023-07-27 02:14 UTC | 3.1 h | resolved |
| [Afghanistan SMS - Degradation affecting Roshan](https://rewindex.com/company/vonage/incidents/p0l4n3139nfr.md) | minor | 2023-07-27 10:12 UTC | 2023-07-27 11:43 UTC | 1.5 h | resolved |
| [Israel SMS - Delivery degradation towards Partner network](https://rewindex.com/company/vonage/incidents/85nd3w5zmhlv.md) | minor | 2023-07-27 10:18 UTC | 2023-07-27 12:10 UTC | 1.9 h | resolved |
| [Service Issue in Video Platform](https://rewindex.com/company/vonage/incidents/8hknztvf1hgv.md) | minor | 2023-07-27 14:44 UTC | 2023-07-27 15:11 UTC | 27 min | resolved |
| [(US) SMS - Delivery degradation in US regions](https://rewindex.com/company/vonage/incidents/ms0f0pwl29tw.md) | none | 2023-07-27 17:16 UTC | 2023-07-27 17:41 UTC | 25 min | resolved |
| [Video SIP Interconnect Issue in US-WEST-2](https://rewindex.com/company/vonage/incidents/vzqfjjcf80kr.md) | none | 2023-07-27 21:16 UTC | 2023-07-27 21:16 UTC | 0 min | resolved |
| [USA - SMS latency affecting AT&T Toll-Free numbers](https://rewindex.com/company/vonage/incidents/q7czvhvgpnzn.md) | minor | 2023-07-28 17:25 UTC | 2023-07-28 23:21 UTC | 5.9 h | resolved |
| [Ethiopia SMS - Delivery degradation towards Ethiopian Telecom network](https://rewindex.com/company/vonage/incidents/05mbqcs0yjq3.md) | minor | 2023-07-28 22:29 UTC | 2023-07-29 05:34 UTC | 7.1 h | resolved |
| [Afghanistan SMS - Delivery Degradation towards Roshan](https://rewindex.com/company/vonage/incidents/7w7zvnb7r7sg.md) | minor | 2023-07-29 06:35 UTC | 2023-07-29 13:37 UTC | 7.0 h | resolved |
| [Video API SIP Interconnect Issue in US-West](https://rewindex.com/company/vonage/incidents/2h5v25800t8l.md) | none | 2023-07-29 21:26 UTC | 2023-07-29 21:26 UTC | 0 min | resolved |
| [Germany SMS - Delivery degradation towards Lycamobile network](https://rewindex.com/company/vonage/incidents/gpslm7ly3bm8.md) | minor | 2023-07-29 23:05 UTC | 2023-07-30 00:17 UTC | 1.2 h | resolved |
| [Brazil SMS - Degradation affecting Claro Brazil](https://rewindex.com/company/vonage/incidents/96y5r51033p4.md) | minor | 2023-07-30 03:52 UTC | 2023-07-30 05:16 UTC | 1.4 h | resolved |
| [Brazil SMS - Degradation affecting Claro Brazil](https://rewindex.com/company/vonage/incidents/ftrnxncb7k0j.md) | minor | 2023-07-31 05:44 UTC | 2023-07-31 08:23 UTC | 2.6 h | resolved |
| [Vietnam SMS - Degradation affecting Pre-Registered brands on Mobifone](https://rewindex.com/company/vonage/incidents/q6crnhxwfj75.md) | minor | 2023-07-31 12:45 UTC | 2023-08-01 03:00 UTC | 14 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Mexico SMS - Planned Maintenance affecting AT&T Mexico](https://rewindex.com/company/vonage/incidents/wp3gyn5rk0f7.md) | maintenance | 2023-07-02 06:00 UTC | 2023-07-02 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Vietnam SMS - Planned Maintenance affecting SMS brand name for Mobifone](https://rewindex.com/company/vonage/incidents/sn8pq4p2x04t.md) | maintenance | 2023-07-03 16:01 UTC | 2023-07-03 21:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/ps0sbcz33hxn.md) | maintenance | 2023-07-03 20:01 UTC | 2023-07-04 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Kazakhstan SMS - Planned maintenance affecting Altel and Tele2](https://rewindex.com/company/vonage/incidents/kx1rrd8xhtdz.md) | maintenance | 2023-07-03 20:01 UTC | 2023-07-04 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Iran SMS - Planned maintenance affects all networks](https://rewindex.com/company/vonage/incidents/hc0yd7m8cp2z.md) | maintenance | 2023-07-04 01:00 UTC | 2023-07-04 05:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Indonesia Voice - Planned maintenance affecting long virtual numbers](https://rewindex.com/company/vonage/incidents/k4x2h58w3dtb.md) | maintenance | 2023-07-04 17:00 UTC | 2023-07-04 20:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Iran SMS - Planned maintenance affects all networks](https://rewindex.com/company/vonage/incidents/zjw2h5fxl5n7.md) | maintenance | 2023-07-05 01:00 UTC | 2023-07-05 05:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] USA SMS - Planned Maintenance affecting 10DLC messages](https://rewindex.com/company/vonage/incidents/7dvb65gxf33c.md) | maintenance | 2023-07-05 03:00 UTC | 2023-07-05 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Mexico SMS - Planned Maintenance affecting MCM Mexico](https://rewindex.com/company/vonage/incidents/sdmchnymj517.md) | maintenance | 2023-07-05 05:01 UTC | 2023-07-05 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Mexico SMS - Planned Maintenance affecting AT&T Mexico](https://rewindex.com/company/vonage/incidents/7wzd32q2d7g9.md) | maintenance | 2023-07-05 06:00 UTC | 2023-07-05 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Singapore SMS - Planned Maintenance affecting Long Virtual Numbers](https://rewindex.com/company/vonage/incidents/jyd4gnbgqzgz.md) | maintenance | 2023-07-05 13:00 UTC | 2023-07-05 15:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Megafon](https://rewindex.com/company/vonage/incidents/g2337lnmgdsh.md) | maintenance | 2023-07-05 20:01 UTC | 2023-07-06 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/fqqmmn1hpkh0.md) | maintenance | 2023-07-05 20:01 UTC | 2023-07-06 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Megafon](https://rewindex.com/company/vonage/incidents/68pwhgz6kfck.md) | maintenance | 2023-07-05 20:01 UTC | 2023-07-06 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Iran SMS - Planned maintenance affects all networks](https://rewindex.com/company/vonage/incidents/chp2bnyg9b39.md) | maintenance | 2023-07-06 01:00 UTC | 2023-07-06 05:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers](https://rewindex.com/company/vonage/incidents/q4c21xc1gtrs.md) | maintenance | 2023-07-06 03:00 UTC | 2023-07-06 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] USA SMS - Maintenance affecting multiple US Regional Carriers](https://rewindex.com/company/vonage/incidents/sjtz8h6731l7.md) | maintenance | 2023-07-06 04:00 UTC | 2023-07-06 08:31 UTC | 4.5 h | resolved |
| [\[Scheduled\] USA MMS - Planned maintenance affecting Verizon Network](https://rewindex.com/company/vonage/incidents/9lndh0sn6xks.md) | maintenance | 2023-07-06 04:00 UTC | 2023-07-07 04:00 UTC | 24 h | resolved |
| [\[Scheduled\] Mexico SMS - Planned Maintenance affecting AT&T Mexico](https://rewindex.com/company/vonage/incidents/nbrzmflbghkj.md) | maintenance | 2023-07-06 06:00 UTC | 2023-07-06 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] USA SMS - Emergency Maintenance affecting T-Mobile](https://rewindex.com/company/vonage/incidents/zky8t67lv5sn.md) | maintenance | 2023-07-07 01:00 UTC | 2023-07-07 11:00 UTC | 10 h | resolved |
| [\[Scheduled\] Mexico SMS - Planned Maintenance affecting AT&T Mexico](https://rewindex.com/company/vonage/incidents/4t4xd91v552v.md) | maintenance | 2023-07-07 06:00 UTC | 2023-07-07 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Malaysia SMS - Planned maintenance affecting XOX](https://rewindex.com/company/vonage/incidents/dts3vg67lvw7.md) | maintenance | 2023-07-07 16:00 UTC | 2023-07-07 20:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Malaysia SMS - Planned maintenance affecting U Mobile](https://rewindex.com/company/vonage/incidents/g0qp1rzz1hz3.md) | maintenance | 2023-07-07 16:00 UTC | 2023-07-07 20:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Iran SMS - Planned maintenance affects all networks](https://rewindex.com/company/vonage/incidents/d81gxcxs90y5.md) | maintenance | 2023-07-08 01:00 UTC | 2023-07-08 05:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Iran SMS - Planned maintenance affects all networks](https://rewindex.com/company/vonage/incidents/8qcq5xrn05hf.md) | maintenance | 2023-07-09 01:00 UTC | 2023-07-09 05:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Iran SMS - Planned maintenance affects all networks](https://rewindex.com/company/vonage/incidents/sy4k5rk0bp44.md) | maintenance | 2023-07-10 01:00 UTC | 2023-07-10 05:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Mexico SMS - Planned Maintenance affecting AT&T Mexico](https://rewindex.com/company/vonage/incidents/4w52dwlyf29z.md) | maintenance | 2023-07-10 06:01 UTC | 2023-07-10 12:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Indonesia SMS - Planned maintenance affecting PT Hutchison 3 Indonesia](https://rewindex.com/company/vonage/incidents/2b9kxyhgg1tk.md) | maintenance | 2023-07-10 17:30 UTC | 2023-07-10 21:00 UTC | 3.5 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/xw7ntz1zw887.md) | maintenance | 2023-07-10 20:00 UTC | 2023-07-11 00:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Israel SMS - Planned maintenance affecting Hot Mobile](https://rewindex.com/company/vonage/incidents/d78cj5vbqnm2.md) | maintenance | 2023-07-10 20:00 UTC | 2023-07-10 22:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Iran SMS - Planned maintenance affects all networks](https://rewindex.com/company/vonage/incidents/v5kqsd0kxygx.md) | maintenance | 2023-07-11 01:00 UTC | 2023-07-11 05:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Mexico SMS - Planned Maintenance affecting ATT Mexico](https://rewindex.com/company/vonage/incidents/s46v5wv24m04.md) | maintenance | 2023-07-11 06:02 UTC | 2023-07-11 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] USA SMS - Maintenance affecting multiple US Regional Carriers](https://rewindex.com/company/vonage/incidents/qmz5553mgvbs.md) | maintenance | 2023-07-11 09:01 UTC | 2023-07-11 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] USA SMS and MMS - Maintenance affecting multiple US Regional Carriers](https://rewindex.com/company/vonage/incidents/77p48851z6bz.md) | maintenance | 2023-07-11 09:01 UTC | 2023-07-11 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Iran SMS - Planned maintenance affects all networks](https://rewindex.com/company/vonage/incidents/v5bmp6dg697m.md) | maintenance | 2023-07-12 01:00 UTC | 2023-07-12 05:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] USA SMS - Maintenance affecting multiple US Regional Carriers](https://rewindex.com/company/vonage/incidents/xwnyhnhvntld.md) | maintenance | 2023-07-12 04:00 UTC | 2023-07-12 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Megafon](https://rewindex.com/company/vonage/incidents/j8ftb0y6h7fc.md) | maintenance | 2023-07-12 20:03 UTC | 2023-07-13 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Beeline](https://rewindex.com/company/vonage/incidents/svddm18np5sh.md) | maintenance | 2023-07-12 21:00 UTC | 2023-07-13 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/95580z4wttwp.md) | maintenance | 2023-07-12 22:03 UTC | 2023-07-13 00:00 UTC | 1.9 h | resolved |
| [\[Scheduled\] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers](https://rewindex.com/company/vonage/incidents/2jbsyyrcyyyw.md) | maintenance | 2023-07-13 03:00 UTC | 2023-07-13 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] USA SMS - Maintenance affecting multiple US Regional Carriers](https://rewindex.com/company/vonage/incidents/mgpjbmwd52hx.md) | maintenance | 2023-07-13 04:00 UTC | 2023-07-13 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting MTS](https://rewindex.com/company/vonage/incidents/9vynjh0jp405.md) | maintenance | 2023-07-13 04:31 UTC | 2023-07-13 05:30 UTC | 59 min | resolved |
| [\[Scheduled\] Mexico SMS - Planned Maintenance affecting ATT Mexico](https://rewindex.com/company/vonage/incidents/7fytq53hwd2l.md) | maintenance | 2023-07-13 06:00 UTC | 2023-07-13 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] USA SMS - Maintenance affecting multiple US Regional Carriers](https://rewindex.com/company/vonage/incidents/3mr770vnh37b.md) | maintenance | 2023-07-13 09:00 UTC | 2023-07-13 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] USA SMS and MMS - Maintenance affecting multiple US Regional Carriers](https://rewindex.com/company/vonage/incidents/vjy53x0z6f4v.md) | maintenance | 2023-07-13 09:00 UTC | 2023-07-13 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Vietnam SMS - Planned maintenance affecting Vinaphone](https://rewindex.com/company/vonage/incidents/7vvmw3vhbkz7.md) | maintenance | 2023-07-13 15:00 UTC | 2023-07-13 16:11 UTC | 1.2 h | resolved |
| [\[Scheduled\] Indonesia SMS - Planned maintenance affecting XL](https://rewindex.com/company/vonage/incidents/5xl0h1z6tjps.md) | maintenance | 2023-07-13 18:00 UTC | 2023-07-13 19:02 UTC | 1.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Beeline](https://rewindex.com/company/vonage/incidents/vynv4kwx1rmp.md) | maintenance | 2023-07-13 21:00 UTC | 2023-07-14 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Iran SMS - Planned maintenance affects all networks](https://rewindex.com/company/vonage/incidents/bpc0jn9vcr4j.md) | maintenance | 2023-07-15 01:00 UTC | 2023-07-15 05:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Indonesia SMS - Planned maintenance affecting Hutch](https://rewindex.com/company/vonage/incidents/ykd1j558gh8q.md) | maintenance | 2023-07-17 17:31 UTC | 2023-07-17 21:00 UTC | 3.5 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/3hkqtx58jxhg.md) | maintenance | 2023-07-17 20:00 UTC | 2023-07-17 21:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] USA SMS and MMS - Maintenance affecting multiple US Regional Carriers](https://rewindex.com/company/vonage/incidents/j2wvmwlkkj87.md) | maintenance | 2023-07-18 09:00 UTC | 2023-07-18 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] USA SMS - Planned maintenance affecting Clearsky](https://rewindex.com/company/vonage/incidents/x4c3xw9pjh1y.md) | maintenance | 2023-07-18 09:00 UTC | 2023-07-18 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/n0vsfzm8tgd1.md) | maintenance | 2023-07-19 20:00 UTC | 2023-07-20 00:02 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Beeline](https://rewindex.com/company/vonage/incidents/563cdlhs5j39.md) | maintenance | 2023-07-19 21:00 UTC | 2023-07-20 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers](https://rewindex.com/company/vonage/incidents/mzb694lrn145.md) | maintenance | 2023-07-20 03:00 UTC | 2023-07-20 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] USA SMS - Maintenance affecting multiple US Regional Carriers](https://rewindex.com/company/vonage/incidents/g761fb8m2b6z.md) | maintenance | 2023-07-20 09:00 UTC | 2023-07-20 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] USA SMS - Planned maintenance affecting Clearsky](https://rewindex.com/company/vonage/incidents/jqpnttqwwzj3.md) | maintenance | 2023-07-20 09:00 UTC | 2023-07-20 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Indonesia Voice - Planned maintenance affecting all networks](https://rewindex.com/company/vonage/incidents/88rm244xwmf2.md) | maintenance | 2023-07-20 15:02 UTC | 2023-07-20 19:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] USA SMS - Emergency Maintenance affecting T-Mobile](https://rewindex.com/company/vonage/incidents/hlfy9f998gwy.md) | maintenance | 2023-07-21 01:01 UTC | 2023-07-21 11:00 UTC | 10.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Beeline](https://rewindex.com/company/vonage/incidents/9r6rnl951kjz.md) | maintenance | 2023-07-21 21:02 UTC | 2023-07-22 00:02 UTC | 3.0 h | resolved |
| [\[Scheduled\] USA SMS - Emergency Maintenance affecting T-Mobile](https://rewindex.com/company/vonage/incidents/cy77wf4hknsx.md) | maintenance | 2023-07-24 02:00 UTC | 2023-07-24 12:01 UTC | 10 h | resolved |
| [\[Scheduled\] USA SMS & MMS - Planned Maintenance affecting AT&T](https://rewindex.com/company/vonage/incidents/m5c0n7kbv22z.md) | maintenance | 2023-07-24 03:00 UTC | 2023-07-24 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/71nn6ynlynjz.md) | maintenance | 2023-07-24 20:00 UTC | 2023-07-25 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Megafon](https://rewindex.com/company/vonage/incidents/93qlqzvh8mvm.md) | maintenance | 2023-07-24 20:00 UTC | 2023-07-25 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] France SMS - Planned maintenance affecting Bouygues Telecom](https://rewindex.com/company/vonage/incidents/l3p505krc1dy.md) | maintenance | 2023-07-24 21:01 UTC | 2023-07-25 03:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] USA SMS & MMS - Planned Maintenance affecting AT&T](https://rewindex.com/company/vonage/incidents/4ctcj8h5sp3g.md) | maintenance | 2023-07-25 03:01 UTC | 2023-07-25 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] USA SMS - Planned Maintenance affecting US Cellular network](https://rewindex.com/company/vonage/incidents/jyg0yrv99y24.md) | maintenance | 2023-07-25 06:30 UTC | 2023-07-25 12:00 UTC | 5.5 h | resolved |
| [\[Scheduled\] Singapore Voice - Maintenance affecting Long Virtual Numbers](https://rewindex.com/company/vonage/incidents/kzzcm30dz052.md) | maintenance | 2023-07-25 16:00 UTC | 2023-07-25 17:02 UTC | 1.0 h | resolved |
| [\[Scheduled\] Kazakhstan SMS - Planned maintenance affecting Altel JSC and Tele2](https://rewindex.com/company/vonage/incidents/7v66fr45sgcn.md) | maintenance | 2023-07-25 20:01 UTC | 2023-07-26 01:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Beeline](https://rewindex.com/company/vonage/incidents/c5c7l3kb8nsl.md) | maintenance | 2023-07-25 21:00 UTC | 2023-07-26 00:00 UTC | 3.0 h | resolved |
| [Germany SMS - Delivery degradation towards Lycamobile network](https://rewindex.com/company/vonage/incidents/tz5vscp73145.md) | maintenance | 2023-07-25 23:00 UTC | 2023-07-26 01:30 UTC | 2.5 h | resolved |
| [\[Scheduled\] USA SMS & MMS - Planned Maintenance affecting AT&T](https://rewindex.com/company/vonage/incidents/qrhxyp3p84jr.md) | maintenance | 2023-07-26 00:00 UTC | 2023-07-26 06:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] USA SMS & MMS - Planned Maintenance affecting AT&T](https://rewindex.com/company/vonage/incidents/wdfc8lgbkc2f.md) | maintenance | 2023-07-26 03:00 UTC | 2023-07-26 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] USA SMS - Maintenance affecting multiple US Regional Carriers](https://rewindex.com/company/vonage/incidents/y12m7w4zvtt3.md) | maintenance | 2023-07-26 04:00 UTC | 2023-07-26 08:30 UTC | 4.5 h | resolved |
| [\[Scheduled\] USA SMS - Planned Maintenace affecting US-Cellular Networks](https://rewindex.com/company/vonage/incidents/rhxy4pd12t3d.md) | maintenance | 2023-07-26 06:30 UTC | 2023-07-26 07:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/0lnbdd2sglsv.md) | maintenance | 2023-07-26 20:00 UTC | 2023-07-27 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] USA SMS - Emergency maintenance affecting messages sent using a subset of Short Codes](https://rewindex.com/company/vonage/incidents/73qpz8f1x3h1.md) | maintenance | 2023-07-26 20:00 UTC | 2023-07-27 01:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] USA SMS & MMS - Planned Maintenance affecting AT&T](https://rewindex.com/company/vonage/incidents/scbvntngx0n3.md) | maintenance | 2023-07-27 03:00 UTC | 2023-07-27 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers](https://rewindex.com/company/vonage/incidents/3g2cg08hfz8x.md) | maintenance | 2023-07-27 03:00 UTC | 2023-07-27 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] USA SMS - Planned Maintenance affecting US-Cellular Networks](https://rewindex.com/company/vonage/incidents/6w28xbwwvs1c.md) | maintenance | 2023-07-27 04:03 UTC | 2023-07-27 05:01 UTC | 58 min | resolved |
| [\[Scheduled\] USA SMS - Maintenance affecting multiple US Regional Carriers](https://rewindex.com/company/vonage/incidents/fckf930vwlwb.md) | maintenance | 2023-07-27 04:03 UTC | 2023-07-27 08:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] USA SMS - Planned Maintenace affecting US-Cellular Networks](https://rewindex.com/company/vonage/incidents/41d2rny68qh6.md) | maintenance | 2023-07-27 05:30 UTC | 2023-07-27 06:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Mexico SMS - Planned Maintenance affecting ATT Mexico](https://rewindex.com/company/vonage/incidents/7wrqfjf8ptgv.md) | maintenance | 2023-07-27 06:00 UTC | 2023-07-27 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Megafon](https://rewindex.com/company/vonage/incidents/wf9qv3gqhkhk.md) | maintenance | 2023-07-27 20:00 UTC | 2023-07-28 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] USA SMS - Planned Maintenance affecting AT&T](https://rewindex.com/company/vonage/incidents/6nqdb0s1zlwv.md) | maintenance | 2023-07-28 03:00 UTC | 2023-07-28 09:02 UTC | 6.0 h | resolved |
| [\[Scheduled\] USA SMS - Planned maintenance affecting messages sent using a subset of Short Codes](https://rewindex.com/company/vonage/incidents/tk4g0sn4y0m8.md) | maintenance | 2023-07-28 04:01 UTC | 2023-07-28 09:02 UTC | 5.0 h | resolved |
| [\[Scheduled\] USA SMS - Planned Maintenance affecting US-Cellular Networks](https://rewindex.com/company/vonage/incidents/0jbddld69bt0.md) | maintenance | 2023-07-28 06:30 UTC | 2023-07-28 07:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] USA SMS - Planned maintenance affecting messages sent using a subset of Short Codes](https://rewindex.com/company/vonage/incidents/v13pm12b8rvj.md) | maintenance | 2023-07-29 04:00 UTC | 2023-07-29 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Singapore Voice - Maintenance affecting Long Virtual Numbers](https://rewindex.com/company/vonage/incidents/g9xpyy779czk.md) | maintenance | 2023-07-31 16:00 UTC | 2023-07-31 17:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Russia SMS - Planned maintenance affecting Tele2](https://rewindex.com/company/vonage/incidents/715krh5qpdrd.md) | maintenance | 2023-07-31 20:00 UTC | 2023-08-01 00:01 UTC | 4.0 h | resolved |

## Cite this

Vonage posted 57 status incidents in July 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/vonage/2023/07
- Citation: Vonage, “Vonage in July 2023” (2023-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/2023/07 (CC BY 4.0).
- Markdown link: `[Vonage: Vonage in July 2023 (2023-07-01)](https://rewindex.com/company/vonage/2023/07)`


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Canonical: https://rewindex.com/company/vonage/2023/07 · Markdown: https://rewindex.com/company/vonage/2023/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:16:10.579Z