# Vercel: Logs unavailable to query in Dashboard

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-20 11:14 UTC · Resolved: 2026-08-20 11:25 UTC · Duration: 11 min
- Updates: 3 · Affected components: Logs, Observability - Logs
- [Vendor status page: https://stspg.io/fhw5075cj82r](https://stspg.io/fhw5075cj82r)
- [Company: Vercel](https://rewindex.com/company/vercel.md)

## Summary

Vercel reported a major outage preventing runtime log queries in the Dashboard from 2026-08-20 11:14 UTC to 2026-08-20 11:25 UTC, lasting 11 min. Log ingestion and build-log queries were unaffected; Vercel implemented a fix and confirmed full recovery. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-20 11:14 UTC: We are investigating a failure to query runtime logs in the Dashboard. Log ingestion and querying build logs are unaffected.
- **monitoring** 2026-08-20 11:21 UTC: We identified the source of the failure and implemented a fix. Runtime logs can be queried from Dashboard again. We are continuing to monitor.
- **resolved** 2026-08-20 11:25 UTC: The system is operating normally and fully recovered.

## Rewindex changes for this incident

- 2026-08-20 11:14 UTC: [Major incident: Logs unavailable to query in Dashboard](https://rewindex.com/change/i42d764b2b2a590.md)


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Canonical: https://rewindex.com/company/vercel/incidents/g5svdyg45c5b · Markdown: https://rewindex.com/company/vercel/incidents/g5svdyg45c5b.md · JSON: https://rewindex.com/api/v1/companies/vercel/incidents/g5svdyg45c5b · Generated 2026-10-18T10:35:06.549Z