# Vapi: SIP Server downtime 

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-06 21:04 UTC · Resolved: 2026-10-07 00:09 UTC · Duration: 3.1 h
- Updates: 3 · Affected components: Vapi SIP, SIP Outbound
- Vendor status page: n/a
- [Company: Vapi](https://rewindex.com/company/vapi.md)

## Timeline of updates

- **degraded** 2026-10-06 21:04 UTC: Outbound SIP Server downtime from 1:55 to 2:07, impacting outbound calls and call transfers. Currently seeing recovery, and the team is monitoring closely.
- **resolved** 2026-10-06 21:29 UTC: The root cause has been identified, and the issue has been resolved, with downtime experienced between 1:55 and ending at 2:07
- **resolved** 2026-10-07 00:09 UTC: There will be reactive maintenance on SIP outbound dialing infrastructure, US region Status: Scheduled What is affected: Our SIP infrastructure provider will upgrade the web server/API that controls outbound dialing, as part of remediating the root cause of today's incident. Inbound calls are not affected. When: Tuesday, October 6, 21:00–21:15 PT (04:00–04:15 UTC, Oct 7) What to expect: This work is not expected to be customer-impacting or noticeable. Outbound calls may briefly stall during the window; any impact should last less than 10 minutes.  Action needed: None


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Canonical: https://rewindex.com/company/vapi/incidents/1083466 · Markdown: https://rewindex.com/company/vapi/incidents/1083466.md · JSON: https://rewindex.com/api/v1/companies/vapi/incidents/1083466 · Generated 2026-10-19T21:07:28.772Z