# Vapi: [Resolved] Vapi Chat service disruption

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-13 18:00 UTC · Resolved: 2026-09-13 18:00 UTC · Duration: 0 min
- Updates: 1 · Affected components: Vapi Chat
- Vendor status page: n/a
- [Company: Vapi](https://rewindex.com/company/vapi.md)

## Timeline of updates

- **resolved** 2026-09-13 18:00 UTC: On Sunday, September 13, 2026, from 8:24 a.m. to 10:55 a.m. Pacific Time, Vapi Chat experienced a service disruption on both daily and weekly channels. During this period, requests to \`/session\` and \`/session/{id}\` timed out or returned HTTP 504 (Gateway Timeout) and 500 (Internal Server Error) responses, affecting chat session creation, retrieval, and management. Service was restored at 10:55 a.m. Pacific Time. All other services, including voice calls, were unaffected on both channels.


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Canonical: https://rewindex.com/company/vapi/incidents/1062035 · Markdown: https://rewindex.com/company/vapi/incidents/1062035.md · JSON: https://rewindex.com/api/v1/companies/vapi/incidents/1062035 · Generated 2026-10-19T22:27:31.362Z