# Vanta: 'Chat with us' button for contacting support in app does not work

> Vanta status incident “'Chat with us' button for contacting support in app does not work” on 2025-05-06: impact minor (vendor’s label), 4.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vanta/incidents/w6q27jw497w1
Last updated: 2025-05-06T17:07:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-06 12:58 UTC · Resolved: 2025-05-06 17:07 UTC · Duration: 4.2 h
- Updates: 1
- [Vendor status page: https://status.vanta.com/incidents/w6q27jw497w1](https://status.vanta.com/incidents/w6q27jw497w1)
- [Company: Vanta](https://rewindex.com/company/vanta.md)

## Timeline of updates

- **resolved** 2025-05-06 17:07 UTC: This issue has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vanta, started 2025-05-06 12:58 UTC, resolved after 4.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vanta/incidents/w6q27jw497w1
- Citation: Vanta, “'Chat with us' button for contacting support in app does not work” (2025-05-06 12:58 UTC). Archived by Rewindex: https://rewindex.com/company/vanta/incidents/w6q27jw497w1 (CC BY 4.0).
- Markdown link: `[Vanta: 'Chat with us' button for contacting support in app does not work (2025-05-06)](https://rewindex.com/company/vanta/incidents/w6q27jw497w1)`


---
Canonical: https://rewindex.com/company/vanta/incidents/w6q27jw497w1 · Markdown: https://rewindex.com/company/vanta/incidents/w6q27jw497w1.md · JSON: https://rewindex.com/api/v1/companies/vanta/incidents/w6q27jw497w1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:59:27.397Z