# Vanta: Sync operations failing for GCP Firestore

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-09 19:56 UTC · Resolved: 2026-09-10 21:36 UTC · Duration: 26 h
- Updates: 4 · Affected components: 3rd Party Integrations, Vanta Integrations - 3rd Party Integrations
- [Vendor status page: https://stspg.io/f31q4y170gs8](https://stspg.io/f31q4y170gs8)
- [Company: Vanta](https://rewindex.com/company/vanta.md)

## Summary

Vanta reported a major incident with GCP Firestore sync operations: syncs for GCP Firebase projects and databases failed, leaving some resource data stale in the Vanta app. It started at 2026-09-09 19:56 UTC and was resolved at 2026-09-10 21:36 UTC, lasting 25 h 39 min; Vanta worked with the GCP team but stated no cause or specific fix. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-09-09 19:56 UTC: We are aware of an issue causing sync operations to fail for GCP Firebase projects and databases, leading to some stale resource data in the Vanta app. We are working with the GCP team to resolve the issue.
- **identified** 2026-09-10 15:12 UTC: We are continuing to work with the GCP team to resolve the issue causing sync operations to fail for GCP Firebase projects and databases, resulting in stale resource data in the Vanta app.
- **identified** 2026-09-10 21:35 UTC: We are continuing to work on a fix for this issue.
- **resolved** 2026-09-10 21:36 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-09 19:56 UTC: [Major incident: Sync operations failing for GCP Firestore](https://rewindex.com/change/iedbe7bfbebb0a0.md)


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Canonical: https://rewindex.com/company/vanta/incidents/ppsqzhckkcz2 · Markdown: https://rewindex.com/company/vanta/incidents/ppsqzhckkcz2.md · JSON: https://rewindex.com/api/v1/companies/vanta/incidents/ppsqzhckkcz2 · Generated 2026-10-18T11:27:06.773Z