# Vanta: Users experiencing 504 Gateway Time-out Error in Vanta

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-08-02 18:33 UTC · Resolved: 2023-08-03 00:26 UTC · Duration: 5.9 h
- Updates: 1
- [Vendor status page: https://status.vanta.com/incidents/gzf94mws7cyg](https://status.vanta.com/incidents/gzf94mws7cyg)
- [Company: Vanta](https://rewindex.com/company/vanta.md)

## Timeline of updates

- **resolved** 2023-08-03 00:26 UTC: We have identified an incident where Vanta users in the US were served with a 502/504 error when attempting to log in. We have now fixed this, and Vanta should be functioning as expected. We apologize for any inconvenience this may have caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/vanta/incidents/gzf94mws7cyg · Markdown: https://rewindex.com/company/vanta/incidents/gzf94mws7cyg.md · JSON: https://rewindex.com/api/v1/companies/vanta/incidents/gzf94mws7cyg · Generated 2026-10-18T11:38:49.009Z