# Vanta: Unable to Set Initial SLA on the Policies Page

> Vanta status incident “Unable to Set Initial SLA on the Policies Page” on 2022-11-04: impact minor (vendor’s label), 2.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vanta/incidents/f1ywh6vb3fg7
Last updated: 2022-11-04T21:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-11-04 19:23 UTC · Resolved: 2022-11-04 21:33 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://status.vanta.com/incidents/f1ywh6vb3fg7](https://status.vanta.com/incidents/f1ywh6vb3fg7)
- [Company: Vanta](https://rewindex.com/company/vanta.md)

## Timeline of updates

- **resolved** 2022-11-04 21:33 UTC: We had identified an incident where administrators were unable to set an SLA for items on the Policies Page that have never had an SLA. This was affecting all customers. We have now fixed this, and the ability to set an SLA from the Policies Page should be functioning as expected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vanta, started 2022-11-04 19:23 UTC, resolved after 2.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vanta/incidents/f1ywh6vb3fg7
- Citation: Vanta, “Unable to Set Initial SLA on the Policies Page” (2022-11-04 19:23 UTC). Archived by Rewindex: https://rewindex.com/company/vanta/incidents/f1ywh6vb3fg7 (CC BY 4.0).
- Markdown link: `[Vanta: Unable to Set Initial SLA on the Policies Page (2022-11-04)](https://rewindex.com/company/vanta/incidents/f1ywh6vb3fg7)`


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Canonical: https://rewindex.com/company/vanta/incidents/f1ywh6vb3fg7 · Markdown: https://rewindex.com/company/vanta/incidents/f1ywh6vb3fg7.md · JSON: https://rewindex.com/api/v1/companies/vanta/incidents/f1ywh6vb3fg7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:16:50.977Z