# v0: Elevated error rate on Connect and Passport

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-10 17:42 UTC · Resolved: 2026-09-10 19:16 UTC · Duration: 1.6 h
- Updates: 3
- [Vendor status page: https://stspg.io/zbs4ktd26fb0](https://stspg.io/zbs4ktd26fb0)
- [Company: v0](https://rewindex.com/company/v0.md)

## Summary

Some customers experienced increased errors from Connect and Passport in a major-impact incident starting 2026-09-10 17:42 UTC and resolved at 2026-09-10 19:16 UTC, lasting 1 h 33 min. v0 reported implementing a fix and confirmed both services fully recovered; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-10 17:42 UTC: We've identified an issue where some customers may experience increased errors from Connect and Passport. We are currently investigating this issue. We will provide additional updates as they become available.
- **identified** 2026-09-10 18:13 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2026-09-10 19:16 UTC: Connect and Passport have fully recovered. This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-10 17:42 UTC: [Major incident: Elevated error rate on Connect and Passport](https://rewindex.com/change/ifba9e7f453dc80.md)


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Canonical: https://rewindex.com/company/v0/incidents/mf04gp4lrfz0 · Markdown: https://rewindex.com/company/v0/incidents/mf04gp4lrfz0.md · JSON: https://rewindex.com/api/v1/companies/v0/incidents/mf04gp4lrfz0 · Generated 2026-10-18T11:28:13.087Z