# v0: Timeouts loading charts and observability data in Dashboard

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-23 07:33 UTC · Resolved: 2026-07-23 08:18 UTC · Duration: 45 min
- Updates: 3 · Affected components: Observability, Observability - Observability, Workflow, Sandbox, Observability - Speed Insights, Speed Insights, Firewall, Observability - Web Analytics, Web Analytics
- [Vendor status page: https://stspg.io/pcy9pldzdfqw](https://stspg.io/pcy9pldzdfqw)
- [Company: v0](https://rewindex.com/company/v0.md)

## Summary

v0 reported a major incident causing Dashboard chart and observability-data timeouts for Firewall, Observability, Sandboxes, Speed Insights, Web Analytics, and Workflows. It started at 2026-07-23 07:33 UTC and was resolved at 2026-07-23 08:18 UTC, lasting 45 min. The team identified the source and implemented a fix, but did not specify the cause. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-23 07:33 UTC: We are currently investigating timeouts loading observability data for Firewall, Observability, Sandboxes, Speed Insights, Web Analytics, and Workflows. This impacts charts in the Dashboard.
- **monitoring** 2026-07-23 07:55 UTC: The team identified the source of the issue and a fix has been implemented. We are starting to see recovery. Charts and observability data should be loading again for Firewall, Observability, Sandboxes, Speed Insights, Web Analytics, and Workflows. We continue to monitor.
- **resolved** 2026-07-23 08:18 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-07-23 07:33 UTC: [Major incident: Timeouts loading charts and observability data in Dashboard](https://rewindex.com/change/i724679127ebf33.md)


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Canonical: https://rewindex.com/company/v0/incidents/bwyq88fxt57g · Markdown: https://rewindex.com/company/v0/incidents/bwyq88fxt57g.md · JSON: https://rewindex.com/api/v1/companies/v0/incidents/bwyq88fxt57g · Generated 2026-10-18T09:41:34.876Z