# Upstash: New Database Creation Failing Due to Upstream Provider Issue

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-05-22 23:27 UTC · Resolved: 2026-05-23 00:00 UTC · Duration: 32 min
- Updates: 3 · Affected components: Redis Global - Singapore (ap-southeast-1), Singapore (ap-southeast-1), Mumbai, India (ap-south-1), Redis Global - Mumbai, India (ap-south-1), Redis Global - Sydney, Australia (ap-southeast-2), Sydney, Australia (ap-southeast-2), Ashburn, Virginia, North America (us-east4), Redis Global - Ashburn, Virginia, North America (us-east4), Redis Global - São Paulo, Brazil (sa-east-1), São Paulo, Brazil (sa-east-1), Ireland (eu-west-1), Redis Global - Ireland (eu-west-1), Redis Global - Tokyo, Japan, APAC (asia-northeast1), Tokyo, Japan, APAC (asia-northeast1), Oregon, USA (us-west-2), Redis Global - Oregon, USA (us-west-2), London, UK (eu-west-2), Redis Global - London, UK (eu-west-2), N. Virginia, USA (us-east-1), Redis Global - N. Virginia, USA (us-east-1), Frankfurt, Germany (eu-central-1), Redis Global - Frankfurt, Germany (eu-central-1), Redis Global - Tokyo, Japan (ap-northeast-1), Tokyo, Japan (ap-northeast-1), Redis Global - St. Ghislain, Belgium, Europe (europe-west1), St. Ghislain, Belgium, Europe (europe-west1), Ohio, USA (us-east-2), Redis Global - Ohio, USA (us-east-2), Council Bluffs, Iowa, North America (us-central1), Redis Global - Council Bluffs, Iowa, North America (us-central1), N. California, USA (us-west-1), Redis Global - N. California, USA (us-west-1)
- [Vendor status page: https://stspg.io/fcgvdbq1n5d9](https://stspg.io/fcgvdbq1n5d9)
- [Company: Upstash](https://rewindex.com/company/upstash.md)

## Timeline of updates

- **investigating** 2026-05-22 23:27 UTC: New database provisioning is currently failing due to an ongoing upstream provider issue affecting DNS. Existing databases and connections are unaffected — only the creation flow is impacted. We're monitoring the situation and will update once the upstream issue is resolved.
- **monitoring** 2026-05-22 23:48 UTC: Upstream issue resolved — new database creation is working again. We're monitoring to confirm full recovery.
- **resolved** 2026-05-23 00:00 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/upstash/incidents/hyjqdw762ppr · Markdown: https://rewindex.com/company/upstash/incidents/hyjqdw762ppr.md · JSON: https://rewindex.com/api/v1/companies/upstash/incidents/hyjqdw762ppr · Generated 2026-10-19T02:52:25.849Z