# Unbounce: Issues with Customer Portal and Lead Submissions

- Impact (vendor’s label): major
- Status: resolved
- Started: 2016-03-22 15:25 UTC · Resolved: 2016-03-23 01:50 UTC · Duration: 10 h
- Updates: 1
- [Vendor status page: https://status.unbounce.com/incidents/yc61qhf0sh9n](https://status.unbounce.com/incidents/yc61qhf0sh9n)
- [Company: Unbounce](https://rewindex.com/company/unbounce.md)

## Timeline of updates

- **resolved** 2016-03-23 01:50 UTC: All previously delayed form submissions and leads have been processed. A very small number have had issues due to parsing errors and will be handled separately. At this point there is no evidence that any data has been lost during this incident. We have taken steps to prevent this specific issue from reoccurring and consider the incident resolved. Additionally, we will be scheduling a post-mortem to further investigate the incident and ensure that similar issues will not occur in the future. We understand how important your leads and data are, and would like to apologize for any inconvenience caused by today's delayed processing. If you have any questions or concerns please feel free to reach out to our support team. Thank you for your patience and understanding.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/unbounce/incidents/yc61qhf0sh9n · Markdown: https://rewindex.com/company/unbounce/incidents/yc61qhf0sh9n.md · JSON: https://rewindex.com/api/v1/companies/unbounce/incidents/yc61qhf0sh9n · Generated 2026-10-18T10:00:21.036Z