# Unbounce: Some users are unable to log in / Pages stuck in republishing

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-01-03 13:39 UTC · Resolved: 2024-01-03 23:00 UTC · Duration: 9.3 h
- Updates: 4 · Affected components: Web Application (app.unbounce.com)
- [Vendor status page: https://stspg.io/9l135n8pvcr4](https://stspg.io/9l135n8pvcr4)
- [Company: Unbounce](https://rewindex.com/company/unbounce.md)

## Timeline of updates

- **investigating** 2024-01-03 13:39 UTC: We have received reports of some users being unable to log in to app.unbounce.com. These users are seeing a screen that says: "ERROR 500 We're sorry, something went wrong." We're currently investigating.
- **investigating** 2024-01-03 13:58 UTC: We're also investigating a separate issue where some pages are stuck in republishing.
- **identified** 2024-01-03 14:56 UTC: The fix for the login issue has been deployed, and affected users should be able to log in successfully now. We're still looking into the republishing issue.
- **resolved** 2024-01-03 23:00 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/unbounce/incidents/qvd8sjw8rsmc · Markdown: https://rewindex.com/company/unbounce/incidents/qvd8sjw8rsmc.md · JSON: https://rewindex.com/api/v1/companies/unbounce/incidents/qvd8sjw8rsmc · Generated 2026-10-18T12:35:22.387Z