# Unbounce: Leads Delayed Due to 3rd Party Incident

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-17 13:00 UTC · Resolved: 2025-11-17 13:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://stspg.io/4tspy9ps7dbc](https://stspg.io/4tspy9ps7dbc)
- [Company: Unbounce](https://rewindex.com/company/unbounce.md)

## Summary

Unbounce reported a major incident in which some legitimate leads were incorrectly marked as spam following a third-party partner incident. Recorded start and resolution were both 2025-11-17 13:00 UTC (computed duration: 0 min); Unbounce said it would resubmit affected leads on November 19th, 2025, by end of day. _(machine-written, sol)_
## Timeline of updates

- **resolved** 2025-11-17 13:00 UTC: Due to an incident that one of our 3rd party partners experienced, some legitimate leads received on November 17th, 2025 between approximately 5am PT - 6:40am PT were incorrectly marked as spam. We will be resubmitting those leads today (November 19th, 2025) and that work should be complete by end of day.

## Rewindex changes for this incident

- 2025-11-17 13:00 UTC: [Major incident: Leads Delayed Due to 3rd Party Incident](https://rewindex.com/change/i7c279b5785de9a.md)


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Canonical: https://rewindex.com/company/unbounce/incidents/jz1ncp5y3xp3 · Markdown: https://rewindex.com/company/unbounce/incidents/jz1ncp5y3xp3.md · JSON: https://rewindex.com/api/v1/companies/unbounce/incidents/jz1ncp5y3xp3 · Generated 2026-10-18T09:57:56.223Z