# Unbounce: Changing configurations for live popups and sticky bars is working intermittently

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-11-02 17:32 UTC · Resolved: 2023-11-03 18:06 UTC · Duration: 25 h
- Updates: 6 · Affected components: Web Application (app.unbounce.com), Third Party Providers, Pop Ups and Sticky Bars
- [Vendor status page: https://stspg.io/qwdlybdf3fbq](https://stspg.io/qwdlybdf3fbq)
- [Company: Unbounce](https://rewindex.com/company/unbounce.md)

## Timeline of updates

- **identified** 2023-11-02 17:32 UTC: When users change a popup/sticky bar configuration (targeting rules, frequency, etc.) or create a new popup/sticky bar, those changes might not become live, even after republishing. This is due to our infrastructure provider Cloudflare's outage: https://www.cloudflarestatus.com/.
- **identified** 2023-11-02 18:06 UTC: The Cloudflare outage also affects new domain creation. New domains cannot currently be added to Unbounce.
- **identified** 2023-11-02 18:25 UTC: The domains that are failing to be added are retried automatically and will succeed once Cloudflare is available. Since Cloudflare is seeing an improvement, some failed domains have now succeeded.
- **monitoring** 2023-11-02 18:57 UTC: Our developers have applied a fix for the domain issue. Domains can be added regardless of the Cloudflare status.
- **monitoring** 2023-11-02 18:58 UTC: The domains that already failed will be gradually retried over the next few hours.
- **resolved** 2023-11-03 18:06 UTC: Cloudflare's API has been restored and all related Unbounce functionality is now working as per normal. Thank you for your patience while this issue was resolved.


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Canonical: https://rewindex.com/company/unbounce/incidents/js7t3h0zj248 · Markdown: https://rewindex.com/company/unbounce/incidents/js7t3h0zj248.md · JSON: https://rewindex.com/api/v1/companies/unbounce/incidents/js7t3h0zj248 · Generated 2026-10-18T12:43:02.935Z