# Unbounce: Email Templates Not Updated in Last 25 Days

> Unbounce status incident “Email Templates Not Updated in Last 25 Days” on 2018-05-01: impact none (vendor’s label), 30 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/unbounce/incidents/hbds80kcsnj5
Last updated: 2018-05-01T01:50:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-05-01 01:20 UTC · Resolved: 2018-05-01 01:50 UTC · Duration: 30 min
- Updates: 1
- [Vendor status page: https://status.unbounce.com/incidents/hbds80kcsnj5](https://status.unbounce.com/incidents/hbds80kcsnj5)
- [Company: Unbounce](https://rewindex.com/company/unbounce.md)

## Timeline of updates

- **resolved** 2018-05-01 01:50 UTC: Our developers have identified the issue and have implemented a temporary fix. Email templates are now working as expected, however, IPs will temporarily be showing again in emails until further notice. The team is hoping to having this fully resolved soon, with IPs removed in accordance with GDPR. Again, if you have any questions, please get in touch at support@unbounce.com, or give us a call at 1-888-515-9161

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Unbounce, started 2018-05-01 01:20 UTC, resolved after 30 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/unbounce/incidents/hbds80kcsnj5
- Citation: Unbounce, “Email Templates Not Updated in Last 25 Days” (2018-05-01 01:20 UTC). Archived by Rewindex: https://rewindex.com/company/unbounce/incidents/hbds80kcsnj5 (CC BY 4.0).
- Markdown link: `[Unbounce: Email Templates Not Updated in Last 25 Days (2018-05-01)](https://rewindex.com/company/unbounce/incidents/hbds80kcsnj5)`


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Canonical: https://rewindex.com/company/unbounce/incidents/hbds80kcsnj5 · Markdown: https://rewindex.com/company/unbounce/incidents/hbds80kcsnj5.md · JSON: https://rewindex.com/api/v1/companies/unbounce/incidents/hbds80kcsnj5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:31:53.485Z