# Unbounce: Issues with In-App Cancellation Requests

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-20 16:11 UTC · Resolved: 2026-02-20 16:38 UTC · Duration: 27 min
- Updates: 2 · Affected components: Web Application (app.unbounce.com)
- [Vendor status page: https://stspg.io/bgwtkcy3k3l7](https://stspg.io/bgwtkcy3k3l7)
- [Company: Unbounce](https://rewindex.com/company/unbounce.md)

## Timeline of updates

- **investigating** 2026-02-20 16:11 UTC: We are currently investigating our in-app cancellation requests being blocked by an external form error.  Please contact our support team at https://unbounce.com/contact-us/support/ to have cancellations manually processed.
- **resolved** 2026-02-20 16:38 UTC: In-App Cancellations are fully functional.


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Canonical: https://rewindex.com/company/unbounce/incidents/fdxxjb315cm3 · Markdown: https://rewindex.com/company/unbounce/incidents/fdxxjb315cm3.md · JSON: https://rewindex.com/api/v1/companies/unbounce/incidents/fdxxjb315cm3 · Generated 2026-10-19T03:02:09.320Z