# Unbounce: Live Chat Support Unavailable

- Impact (vendor’s label): major
- Status: resolved
- Started: 2017-06-21 16:13 UTC · Resolved: 2017-06-21 17:57 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.unbounce.com/incidents/1w4b5gf5j0mc](https://status.unbounce.com/incidents/1w4b5gf5j0mc)
- [Company: Unbounce](https://rewindex.com/company/unbounce.md)

## Timeline of updates

- **resolved** 2017-06-21 17:57 UTC: Our third-party chat provider's systems have returned to normal, and our live chat is available now in the Unbounce App. We'll continue to monitor for any instability. If you experience issues with live chat, please let us know at support@unbounce.com or on the phone at 1.855.435.5151.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/unbounce/incidents/1w4b5gf5j0mc · Markdown: https://rewindex.com/company/unbounce/incidents/1w4b5gf5j0mc.md · JSON: https://rewindex.com/api/v1/companies/unbounce/incidents/1w4b5gf5j0mc · Generated 2026-10-18T13:33:33.569Z