# Unbounce change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=<history_id>&page=N`. Company profile: [Unbounce](https://rewindex.com/company/unbounce.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 17 | 17 | 2026-08-14 15:28 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-08-14 15:28 UTC | Major incident | [Major incident: Elevated Page Server Errors (Asia Pacific Region)](https://rewindex.com/change/i7185c2ad8196f6.md) | outage | Unbounce reported a major Page Servers outage in Asia Pacific: visitors to live pages could see gateway errors; no other regions were affected. It started at 2026-08-14 15:28 UTC and was resolved at 2026-08-14 17:42 UTC, lasting 2 h 14 min. Unbounce implemented a fix and reported health checks back to 100%. |
| 2026-05-25 14:33 UTC | Major incident | [Major incident: Service Disruption Affecting Some Integrations](https://rewindex.com/change/i21c24b3cda06dc.md) | degradation | Unbounce reported a major Third-Party Integrations disruption causing delayed or failed integration events and notifications, starting 2026-05-25 14:33 UTC and resolved 2026-05-27 00:18 UTC (33 h 45 min). Engineers implemented a fix, cleared the backlog, backfilled affected events, and synced integration errors to the UI. |
| 2026-03-04 18:33 UTC | Major incident | [Major incident: Unable to Connect Custom Domains](https://rewindex.com/change/i4c26f01aa1d67e.md) | outage | Unbounce reported a major outage preventing custom domain registration, attributed to a Cloudflare outage. It started at 2026-03-04 18:33 UTC and was resolved at 2026-03-05 00:32 UTC, lasting 5 h 59 min; Unbounce said a fix restored registration functionality. |
| 2026-02-13 22:40 UTC | Major incident | [Major incident: Click Conversions Not Being Captured](https://rewindex.com/change/i9632dbc95ffa1a.md) | outage | Unbounce reported a major incident in which link-click conversions were not captured, starting 2026-02-13 22:40 UTC and resolved at 2026-02-13 23:34 UTC (54 min). A fix restored tracking, but affected conversions may not have been recorded; Unbounce was working to restore them. |
| 2025-12-15 05:36 UTC | Major incident | [Major incident: Live ubpages.com Pages Not Loading](https://rewindex.com/change/i7bbb09150e6fdc.md) | outage | Unbounce reported a major Page Servers outage affecting live ubpages.com pages; visitors could encounter errors, while other domains were unaffected. It started at 2025-12-15 05:36 UTC and resolved at 2025-12-15 07:45 UTC, lasting 2 h 8 min. Unbounce recommended pausing affected campaigns, implemented a resolution, and confirmed traffic returned to normal. |
| 2025-12-05 08:47 UTC | Major incident | [Major incident: Live Pages Not Loading](https://rewindex.com/change/i951b72b0d9c9f4.md) | outage | Unbounce reported a major outage starting 2025-12-05 08:47 UTC, with a computed duration of 0 min; its update describes disruption between 08:47 and 09:12 UTC. A Cloudflare outage made all live pages and the Unbounce app inaccessible, with no data collected; pages and data collection recovered after Cloudflare resolved the issue. |
| 2025-11-17 13:00 UTC | Major incident | [Major incident: Leads Delayed Due to 3rd Party Incident](https://rewindex.com/change/i7c279b5785de9a.md) | degradation | Unbounce reported a major incident in which some legitimate leads were incorrectly marked as spam following a third-party partner incident. Recorded start and resolution were both 2025-11-17 13:00 UTC (computed duration: 0 min); Unbounce said it would resubmit affected leads on November 19th, 2025, by end of day. |
| 2025-10-29 15:08 UTC | Major incident | [Major incident: Page Publishing Issues](https://rewindex.com/change/i0d1d9fcb7578fb.md) | outage | Unbounce reported a major outage in Web Application (app.unbounce.com) that prevented page publishing, leaving users stuck at “We’re publishing your page.” It started at 2025-10-29 15:08 UTC and was resolved at 2025-10-29 15:40 UTC (computed duration: 31 min); all stuck pages were published, with no user action required. |
| 2025-10-27 13:51 UTC | Major incident | [Major incident: Ubpages.com domain issues](https://rewindex.com/change/ie589e200c94075.md) | outage | Unbounce reported a major Page Servers incident: visitors to live pages on ubpages.com intermittently encountered errors; other domains were unaffected. It lasted 2 h 34 min, from 2025-10-27 13:51 UTC to 2025-10-27 16:25 UTC, and was resolved after a fix was implemented. Unbounce recommended pausing campaigns using ubpages.com until resolution. |
| 2025-10-20 11:34 UTC | Major incident | [Major incident: App.unbounce.com Currently Not Available](https://rewindex.com/change/ib980e54a7724be.md) | outage | Unbounce’s major app outage, attributed to AWS, started 2025-10-20 11:34 UTC and resolved 2025-10-20 23:28 UTC (11 h 53 min). Page publishing, Smart Traffic and Script Manager global scripts were affected. All features recovered, but some leads remained unprocessed and unavailable to integrations; Unbounce said they weren’t lost and processing would begin the next day. |
| 2025-07-21 23:29 UTC | Major incident | [Major incident: Newly Added Domains Stuck in "Configuring" State](https://rewindex.com/change/ia4fcee63c72580.md) | outage | Unbounce reported a major outage starting 2025-07-21 23:29 UTC: newly added custom domains were stuck in “Configuring,” while existing domains were unaffected. Unbounce attributed the issue to a Let's Encrypt outage affecting new SSL certificates; it was resolved at 2025-07-22 11:51 UTC after 12 h 22 min. |
| 2025-07-08 23:07 UTC | Major incident | [Critical incident: App.unbounce.com Currently Not Available](https://rewindex.com/change/i15eb1c90adff2d.md) | outage | Unbounce reported a critical outage of app.unbounce.com starting at 2025-07-08 23:07 UTC; visitors could see access errors, but live landing pages were unaffected. The app was operational again at 07-08 23:11 UTC, and the incident was resolved at 2025-07-08 23:35 UTC, with a reported duration of 27 min. |
| 2025-04-17 19:03 UTC | Major incident | [Major incident: Adding or Editing New Page Level Scripts and Style Sheets Not Working](https://rewindex.com/change/i3b4d3bdfd78007.md) | outage | Unbounce reported a major Web Application incident preventing customers from adding, editing or viewing page-level Scripts and Stylesheets. It started at 2025-04-17 19:03 UTC and was resolved at 2025-04-17 19:07 UTC, lasting 4 min; published pages functioned normally, and Script Manager scripts appeared unaffected. |
| 2025-02-26 00:40 UTC | Major incident | [Major incident: Popups and Sticky Bars Not Loading](https://rewindex.com/change/i93ff0125a5861c.md) | outage | Unbounce’s Popups and Sticky Bars failed to appear when triggered during a major outage from 2025-02-26 00:40 UTC to 2025-02-26 02:51 UTC (2 h 10 min). Unbounce recommended pausing dependent campaigns; a fix was implemented and the cache cleared, with no further customer action needed after resolution. |
| 2025-01-28 14:01 UTC | Major incident | [Major incident: App.unbounce.com Currently Not Available](https://rewindex.com/change/i25d42072141584.md) | outage | Unbounce reported a major outage of app.unbounce.com starting 2025-01-28 14:01 UTC, with visitors potentially seeing errors when accessing the app. A fix was implemented, and the app was reported up again at 14:30 UTC; the incident was resolved at 2025-01-28 15:10 UTC, with a recorded duration of 1 h 8 min. |
| 2024-03-26 16:38 UTC | Major incident | [Major incident: New Domains Cannot Be Set-up](https://rewindex.com/change/i0fcfcd48539fb3.md) | outage | Unbounce reported a major outage preventing new domain setup due to a third-party provider issue, starting 2024-03-26 16:38 UTC and resolved 2024-03-27 15:48 UTC (23 h 10 min). Affected setups retried automatically; at resolution, Unbounce said all domain functionality had been working for over 20 hours despite continuing provider issues. |
| 2024-03-18 21:14 UTC | Major incident | [Major incident: Email Notification Deliverability Issues](https://rewindex.com/change/iff9865f9ed12da.md) | degradation | Unbounce’s major email deliverability incident affected Lead Notifications, Page Upload and Downloads, and User Invitations from 2024-03-18 21:14 UTC to 2024-04-03 23:35 UTC, lasting 16 days 2 h. Unbounce fixed an underlying issue causing spam/blocklisting and mail-server rejection; deliverability returned to pre-incident rates, but customers may still need to whitelist senders to avoid spam filtering. |


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Canonical: https://rewindex.com/company/unbounce/changes · Markdown: https://rewindex.com/company/unbounce/changes.md · JSON: https://rewindex.com/api/v1/companies/unbounce/changes · Generated 2026-10-18T02:54:36.875Z
