# Typeform: Typeform Renderer - Degraded - Intermittent Upstream Error

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-09-10 11:49 UTC · Resolved: 2025-09-10 12:09 UTC · Duration: 20 min
- Updates: 3 · Affected components: Forms / Renderer - Media, Media, Forms / Renderer - Open/Load forms, Open/Load forms, Forms / Renderer - Submit responses, Submit responses
- [Vendor status page: https://stspg.io/gxwq8lblgm36](https://stspg.io/gxwq8lblgm36)
- [Company: Typeform](https://rewindex.com/company/typeform.md)

## Summary

Typeform reported a major renderer degradation involving intermittent upstream errors that could affect users accessing live forms, with media, form loading and response submission listed as affected components. It started at 2025-09-10 11:49 UTC and lasted 20 min, resolving at 2025-09-10 12:09 UTC after a fix was implemented; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **identified** 2025-09-10 11:49 UTC: We have identified intermittent issues impacting our rendered forms. Users accessing a live typeform may be impacted. We are working on resolution with high priority.  Next update in ~30 minutes or as soon as it's available. REF: ZD 893922 \| INC-115
- **identified** 2025-09-10 11:51 UTC: We are continuing to work on a fix for this issue.
- **resolved** 2025-09-10 12:09 UTC: We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.  Thanks for your understanding & sorry for any inconvenience this has caused.

## Rewindex changes for this incident

- 2025-09-10 11:49 UTC: [Major incident: Typeform Renderer - Degraded - Intermittent Upstream Error](https://rewindex.com/change/i00fd000fd08489.md)


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Canonical: https://rewindex.com/company/typeform/incidents/qjnbgv3bz24h · Markdown: https://rewindex.com/company/typeform/incidents/qjnbgv3bz24h.md · JSON: https://rewindex.com/api/v1/companies/typeform/incidents/qjnbgv3bz24h · Generated 2026-10-18T09:53:33.378Z