# Typeform: Typeform Platform - Users are unable to load forms

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-06-25 11:45 UTC · Resolved: 2024-06-25 12:23 UTC · Duration: 38 min
- Updates: 3 · Affected components: Forms / Renderer - Open/Load forms, Open/Load forms
- [Vendor status page: https://stspg.io/tqftw2j63r2z](https://stspg.io/tqftw2j63r2z)
- [Company: Typeform](https://rewindex.com/company/typeform.md)

## Summary

Typeform reported a major outage affecting users opening or loading forms, starting 2024-06-25 11:45 UTC and resolved at 2024-06-25 12:23 UTC, lasting 37 min. A fix was implemented; Typeform said it would investigate the cause and prevention. _(machine-written, sol)_
## Timeline of updates

- **identified** 2024-06-25 11:45 UTC: We have identified errors impacting our platform. Users opening/loading forms may be impacted. We are working on resolution with high priority.  Next update in ~30 minutes or as soon as it's available. REF: ZD 774693 \| TU-15059
- **identified** 2024-06-25 12:21 UTC: We are working on resolving the errors impacting our Platform with high priority.  We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.
- **resolved** 2024-06-25 12:23 UTC: We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.  Thanks for your understanding & sorry for any inconvenience this has caused.

## Rewindex changes for this incident

- 2024-06-25 11:45 UTC: [Major incident: Typeform Platform - Users are unable to load forms](https://rewindex.com/change/iba6b9aea4be075.md)


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Canonical: https://rewindex.com/company/typeform/incidents/j9y75l9ct17n · Markdown: https://rewindex.com/company/typeform/incidents/j9y75l9ct17n.md · JSON: https://rewindex.com/api/v1/companies/typeform/incidents/j9y75l9ct17n · Generated 2026-10-18T09:38:51.486Z