# Typeform: Typeform Builder and Results Services - Degraded

> Typeform status incident “Typeform Builder and Results Services - Degraded” on 2023-09-14: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/typeform/incidents/b49bbbg63tyq
Last updated: 2023-09-14T14:44:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-14 13:32 UTC · Resolved: 2023-09-14 14:44 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.typeform.com/incidents/b49bbbg63tyq](https://status.typeform.com/incidents/b49bbbg63tyq)
- [Company: Typeform](https://rewindex.com/company/typeform.md)

## Timeline of updates

- **resolved** 2023-09-14 14:44 UTC: We are glad to inform you that the fix has been implemented, and we've resolved the incident impacting our Builder-, Responses- and Subscription Services   - Builder Services Creators are now again able to edit and publish their forms as normal. However, any creators who have tried to duplicate a form during the incident window, and seen multiple duplicates created, will have to manually delete these on their own.   - Subscription Changes For customers changing subscriptions, but not seeing the changes reflect in their account, then the changes have been recorded accordingly, however there is a delay in before the changes will show. Please check back in your account in a few hours.   - Responses During the incident window, new responses could not be processed to be shown in the responses panel.   The data is in our database and no response should be lost, however, it can take a few hours before all of them are visible according, due to the backlog in our Responses services.   We therefore ask you to check in the coming hours to see if the missing responses are being added as expected. - Insights Number of views and drop-off data can show missing/incomplete values from 15:30CET and until now, these will be corrected once our Responses service have re-run the backlog. If you should continue to experience any issues with your account, forms or responses, please reach out to us at https://www.typeform.com/help/contact/ We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Typeform, started 2023-09-14 13:32 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/typeform/incidents/b49bbbg63tyq
- Citation: Typeform, “Typeform Builder and Results Services - Degraded” (2023-09-14 13:32 UTC). Archived by Rewindex: https://rewindex.com/company/typeform/incidents/b49bbbg63tyq (CC BY 4.0).
- Markdown link: `[Typeform: Typeform Builder and Results Services - Degraded (2023-09-14)](https://rewindex.com/company/typeform/incidents/b49bbbg63tyq)`


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Canonical: https://rewindex.com/company/typeform/incidents/b49bbbg63tyq · Markdown: https://rewindex.com/company/typeform/incidents/b49bbbg63tyq.md · JSON: https://rewindex.com/api/v1/companies/typeform/incidents/b49bbbg63tyq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:22:00.506Z