# Twingate: Cloud provider multiple services degraded

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-07-19 20:42 UTC · Resolved: 2022-07-20 09:06 UTC · Duration: 12 h
- Updates: 3 · Affected components: Americas Relays, Relay Infrastructure - Data Relays
- [Vendor status page: https://stspg.io/2v985ccfybgv](https://stspg.io/2v985ccfybgv)
- [Company: Twingate](https://rewindex.com/company/twingate.md)

## Timeline of updates

- **monitoring** 2022-07-19 20:42 UTC: Our cloud provider (Google) is experiencing an incident affecting multiple services in their eu-west2 (London) region.  Our service spans multiple regions but users may experience intermittent slowness.
- **monitoring** 2022-07-20 06:10 UTC: Our cloud provider (Google) is continuing to experience the outage in Europe-west2 (London) region. This is not directly impacting Twingate service as our clients and connectors have built-in redundancy by connecting to multiple regions but users in that region may experience slowness.  We are monitoring the incident and we'll provide updates as we find out more.
- **resolved** 2022-07-20 09:06 UTC: Our cloud provider (Google) incident is now resolved, and our services in eu-west2 (London) are fully operational.


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