# Twingate

- Domain: twingate.com · Category: security
- Status page: https://status.twingate.com (polled every 10 minutes; now operational)
- Incidents archived: 51 (16 major/critical, 53 maintenances), history since 2020-01-15
- Last 90 days: 0 incidents; open now: 0
- Silently edited or deleted incidents: 0

## How Twingate reports incidents

Not enough incidents to compare yet (needs 20 in a year and 10 with full update detail; has 4 and 0).

## Dependencies (observed)

| Depends on | Signal | Blamed in | Hosting | Integration | Events | Declared |
| --- | --- | --- | --- | --- | --- | --- |
| Google Cloud | high | 2 | 3 | 0 | 2 |  |
| AWS (Amazon Web Services) | medium | 1 | 0 | 1 | 1 |  |
| GitHub | medium | 1 | 0 | 1 | 0 |  |
| Chargebee | medium | 1 | 0 | 0 | 0 |  |
| Okta | low | 0 | 0 | 1 | 0 |  |

| Depended on by | Signal | Blamed in | Hosting | Integration | Events | Declared |
| --- | --- | --- | --- | --- | --- | --- |
| [Vanta](https://rewindex.com/company/vanta.md) | low | 0 | 0 | 1 | 0 |  |

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2020 | 1 | 0 | 3 | 3.9 h |
| 2021 | 9 | 5 | 4 | 2.2 h |
| 2022 | 13 | 3 | 15 | 2.4 h |
| 2023 | 7 | 2 | 11 | 1.4 h |
| 2024 | 12 | 1 | 6 | 45 min |
| 2025 | 6 | 3 | 8 | 3.4 h |
| 2026 | 3 | 2 | 6 | 2.4 h |

## Pricing

_No structured pricing extracted yet._

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-05-28 09:25 UTC | [Critical incident: Twingate Service Incident](https://rewindex.com/change/i6be527e1d95731.md) | pending |
| 2026-05-08 08:44 UTC | [Major incident: Relays443 Down](https://rewindex.com/change/i470d3796fe35dc.md) | pending |
| 2025-06-12 18:18 UTC | [Major incident: Admin and Reports Issues](https://rewindex.com/change/i7db8511b34bf5e.md) · [Google Cloud outage](https://rewindex.com/events/2025-06-12-google-cloud) | pending |
| 2025-05-28 20:53 UTC | [Critical incident: Twingate Service Down](https://rewindex.com/change/i14b0c57a16a412.md) | pending |
| 2025-02-24 08:00 UTC | [Major incident: Temporary Disruption in DNS Activity Reports](https://rewindex.com/change/i3a6006f1b23438.md) | pending |
| 2024-04-30 18:03 UTC | [Major incident: Logins with Github Not Working](https://rewindex.com/change/ibc9c74d8b2fd96.md) | pending |
| 2023-06-07 17:42 UTC | [Critical incident: admin console and authentication incident](https://rewindex.com/change/ib1cc56b070c6de.md) | pending |
| 2023-01-24 20:09 UTC | [Major incident: Twingate Service Incident](https://rewindex.com/change/ib19eec5e83b17b.md) | pending |
| 2022-06-21 07:11 UTC | [Major incident: Documentation site is unavailable in some regions](https://rewindex.com/change/i829df34166d5fb.md) · [Cloudflare outage](https://rewindex.com/events/2022-06-21-cloudflare) | pending |
| 2022-05-13 15:38 UTC | [Major incident: Issue with Twingate](https://rewindex.com/change/i491ec595923938.md) | pending |

Full timeline: [Twingate changes](https://rewindex.com/company/twingate/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://twingate.com/privacy](https://twingate.com/privacy) | 1 | 2026-10-19 |  |
| Terms of service | [https://twingate.com/terms](https://twingate.com/terms) | 1 | 2026-10-19 |  |

_No page changes since the first snapshot._

## Latest 51 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-07-08 22:04 UTC | [Linux Package Downloads Down](https://rewindex.com/company/twingate/incidents/rxn9185cgbqk.md) | minor | 2.4 h |  |
| 2026-05-28 09:25 UTC | [Twingate Service Incident](https://rewindex.com/company/twingate/incidents/49qvqk7swjpq.md) | critical | 8.0 h |  |
| 2026-05-08 08:44 UTC | [Relays443 Down](https://rewindex.com/company/twingate/incidents/frtw02571hx3.md) | major | 2.2 h |  |
| 2025-10-20 15:49 UTC | [AWS Outage Impacting APT/RPM Package Repository (packages.twingate.com)](https://rewindex.com/company/twingate/incidents/t52dlj883gxp.md) · [AWS us-east-1 outage](https://rewindex.com/events/2025-10-20-aws-us-east-1) | none | 6.9 h |  |
| 2025-06-12 18:18 UTC | [Admin and Reports Issues](https://rewindex.com/company/twingate/incidents/rjdj27ysj56q.md) · [Google Cloud outage](https://rewindex.com/events/2025-06-12-google-cloud) | major | 5.5 h |  |
| 2025-05-28 20:53 UTC | [Twingate Service Down](https://rewindex.com/company/twingate/incidents/d57tmhvs1c5x.md) | critical | 39 min |  |
| 2025-04-02 16:19 UTC | [Issues with Dashboards and Events Processing](https://rewindex.com/company/twingate/incidents/686zl8s4zj44.md) | minor | 1.1 h |  |
| 2025-03-21 19:57 UTC | [Twingate Service Issues](https://rewindex.com/company/twingate/incidents/mhs89xs5rhb8.md) | minor | 1.3 h |  |
| 2025-02-24 08:00 UTC | [Temporary Disruption in DNS Activity Reports](https://rewindex.com/company/twingate/incidents/fpt0gmksmzcl.md) | major | 18 h |  |
| 2024-10-20 03:52 UTC | [Jamf Device Integration Issue](https://rewindex.com/company/twingate/incidents/hflzt428n6nv.md) | minor | 41 h |  |
| 2024-09-20 04:57 UTC | [DNS Events Ingestion Issue](https://rewindex.com/company/twingate/incidents/xvsj7jfdt2c7.md) | minor | 33 min |  |
| 2024-08-14 23:29 UTC | [GitHub Social Login is Down](https://rewindex.com/company/twingate/incidents/sjjxtk6s0fsj.md) | minor | 49 min |  |
| 2024-07-29 21:27 UTC | [Secure DNS Dashboards Issue](https://rewindex.com/company/twingate/incidents/qh9m0znr9ttm.md) | minor | 45 min |  |
| 2024-07-20 13:20 UTC | [Issue with S3 Sync of Internet Security Events](https://rewindex.com/company/twingate/incidents/x3r7q5w8vylt.md) | minor | 1.4 h |  |
| 2024-07-19 20:42 UTC | [Issue with S3 Sync of Internet Security Events](https://rewindex.com/company/twingate/incidents/3nq7tjgv71bd.md) | minor | 1.4 h |  |
| 2024-07-11 12:47 UTC | [MFA Incident](https://rewindex.com/company/twingate/incidents/sqh9r2kmrm67.md) | minor | 0 min |  |
| 2024-06-26 22:01 UTC | [Database Connection Issues](https://rewindex.com/company/twingate/incidents/mct8yx8tlxv5.md) | minor | 0 min |  |
| 2024-05-14 23:38 UTC | [Recent DNS Activity Unavailable](https://rewindex.com/company/twingate/incidents/yftpqkjjkr64.md) | minor | 17 min |  |
| 2024-04-30 18:03 UTC | [Logins with Github Not Working](https://rewindex.com/company/twingate/incidents/hwlw9l7dqj84.md) | major | 36 min |  |
| 2024-04-19 21:45 UTC | [Recent DNS Activity Unavailable](https://rewindex.com/company/twingate/incidents/msnjwyh9ld51.md) | minor | 20 min |  |
| 2024-01-31 20:29 UTC | [Empty DNS filtering logs](https://rewindex.com/company/twingate/incidents/1jfx9n1blrhl.md) | none | 6.9 h |  |
| 2023-12-11 17:00 UTC | [Database Connection Issues](https://rewindex.com/company/twingate/incidents/ldyqqlvb0bkj.md) | minor | 0 min |  |
| 2023-08-19 08:01 UTC | [Twingate Service Incident - Aug 19, 2023](https://rewindex.com/company/twingate/incidents/h0xjx67kx3db.md) | minor | 20 min |  |
| 2023-06-21 13:30 UTC | [Admin Console Authentication Issues for tenants with JumpCloud IDP integration](https://rewindex.com/company/twingate/incidents/nppbcgm8qkr3.md) | minor | 23 h |  |
| 2023-06-07 17:42 UTC | [admin console and authentication incident](https://rewindex.com/company/twingate/incidents/ghsd9xr4y69s.md) | critical | 9 min |  |
| 2023-04-25 15:57 UTC | [Issue in us-east4 region](https://rewindex.com/company/twingate/incidents/0brmh3yxz6w1.md) | none | 1.3 h |  |
| 2023-02-14 02:06 UTC | [Relay2 (us-east4) and Relay4 (eu-west6) Issue](https://rewindex.com/company/twingate/incidents/5y3blrdzvw25.md) | minor | 1.5 h |  |
| 2023-01-24 20:09 UTC | [Twingate Service Incident](https://rewindex.com/company/twingate/incidents/vpygd0264hbl.md) | major | 4.9 h |  |
| 2022-09-26 21:59 UTC | [Twingate Admin Impacted](https://rewindex.com/company/twingate/incidents/g1rt8mxczlfb.md) | none | 4 min |  |
| 2022-09-20 08:56 UTC | [Twingate controller service impacted](https://rewindex.com/company/twingate/incidents/vcn8gnxh68mx.md) | none | 19 h |  |
| 2022-09-19 21:48 UTC | [Delay in display for network events](https://rewindex.com/company/twingate/incidents/y5txfxnj7qd6.md) | none | 2.7 h |  |
| 2022-08-24 00:21 UTC | [Twingate Docs down](https://rewindex.com/company/twingate/incidents/4c5nw11vmx9k.md) | none | 4.3 h |  |
| 2022-08-17 10:20 UTC | [download or update of client/connector packages](https://rewindex.com/company/twingate/incidents/08877vc222kw.md) | none | 2.2 h |  |
| 2022-08-16 14:53 UTC | [www.twingate.com down - no service impact](https://rewindex.com/company/twingate/incidents/7k8sw7gg4yhn.md) | none | 53 min |  |
| 2022-08-09 17:44 UTC | [Twingate ingress partially unavailable](https://rewindex.com/company/twingate/incidents/2j2w30p0vfrc.md) | none | -765 min |  |
| 2022-07-19 20:42 UTC | [Cloud provider multiple services degraded](https://rewindex.com/company/twingate/incidents/4flbn14867cy.md) | minor | 12 h |  |
| 2022-06-21 07:11 UTC | [Documentation site is unavailable in some regions](https://rewindex.com/company/twingate/incidents/s87c78yk0jwr.md) · [Cloudflare outage](https://rewindex.com/events/2022-06-21-cloudflare) | major | 23 min |  |
| 2022-06-03 04:16 UTC | [Twingate Controller outage](https://rewindex.com/company/twingate/incidents/ktch5h7y19kk.md) | none | 2.5 h |  |
| 2022-05-13 15:38 UTC | [Issue with Twingate](https://rewindex.com/company/twingate/incidents/4jmmg6p3bgmr.md) | major | 1.7 h |  |
| 2022-01-19 15:23 UTC | [Issue connecting to Twingate](https://rewindex.com/company/twingate/incidents/4ppfqdmmkvfs.md) | major | 1.9 h |  |
| 2022-01-14 22:31 UTC | [Twingate MFA challenge page is slow to load](https://rewindex.com/company/twingate/incidents/jxl2c0h076hq.md) | minor | 3.1 h |  |
| 2021-12-15 19:12 UTC | [Admin console billing functionality is temporarily unavailable](https://rewindex.com/company/twingate/incidents/8m4203nv2s7y.md) | major | 2.2 h |  |
| 2021-12-15 15:54 UTC | [Okta connectivity issue](https://rewindex.com/company/twingate/incidents/45gnh45fxtvn.md) | none | 1.0 h |  |
| 2021-12-13 17:08 UTC | [Inbound requests have heavily downgraded availability](https://rewindex.com/company/twingate/incidents/8pbqr06npv5j.md) | critical | 25 h |  |
| 2021-11-16 17:53 UTC | [Service provider networking outage](https://rewindex.com/company/twingate/incidents/zgknr5nmpk8h.md) · [Google Cloud outage](https://rewindex.com/events/2021-11-16-google-cloud) | critical | 4.8 h |  |
| 2021-11-05 18:37 UTC | [Controller downtime](https://rewindex.com/company/twingate/incidents/n0ltyppv6bvc.md) | none | 12 h |  |
| 2021-08-13 07:45 UTC | [Connector restart may be required](https://rewindex.com/company/twingate/incidents/p44pgq4324zw.md) | minor | 31 min |  |
| 2021-08-10 19:45 UTC | [Controller downtime](https://rewindex.com/company/twingate/incidents/z6jttz1r9br0.md) | major | 1.6 h |  |
| 2021-07-29 15:15 UTC | [Controller downtime](https://rewindex.com/company/twingate/incidents/3lwhg93ykyd6.md) | critical | 1.8 h |  |
| 2021-07-13 16:58 UTC | [Mumbai (asia-south1-a) cluster is unavailable](https://rewindex.com/company/twingate/incidents/qd033h00lwcz.md) | minor | 11 h |  |
| 2020-10-22 03:00 UTC | [US East Coast Relay issue](https://rewindex.com/company/twingate/incidents/zcd04r7d4hnh.md) | minor | 3.9 h |  |


## Charts

### Chart data: Twingate status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2020 | 1 | 0 |
| 2021 | 9 | 5 |
| 2022 | 13 | 3 |
| 2023 | 7 | 2 |
| 2024 | 12 | 1 |
| 2025 | 6 | 3 |
| 2026 | 3 | 2 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2023-12 | minor | 1 |
| 2024-01 | none | 1 |
| 2024-04 | major | 1 |
| 2024-04 | minor | 1 |
| 2024-05 | minor | 1 |
| 2024-06 | minor | 1 |
| 2024-07 | minor | 4 |
| 2024-08 | minor | 1 |
| 2024-09 | minor | 1 |
| 2024-10 | minor | 1 |
| 2025-02 | major | 1 |
| 2025-03 | minor | 1 |
| 2025-04 | minor | 1 |
| 2025-05 | critical | 1 |
| 2025-06 | major | 1 |
| 2025-10 | none | 1 |
| 2026-05 | critical | 1 |
| 2026-05 | major | 1 |
| 2026-07 | minor | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-19 | Terms of service | baseline |
| 2026-10-19 | Privacy policy | baseline |

---
Canonical: https://rewindex.com/company/twingate · Markdown: https://rewindex.com/company/twingate.md · JSON: https://rewindex.com/api/v1/companies/twingate · Generated 2026-10-19T21:42:59.187Z