# Twilio: Failure to Retrieve Trial Phone Numbers during New Account Onboarding

> Twilio status incident “Failure to Retrieve Trial Phone Numbers during New Account Onboarding” on 2024-03-29: impact minor (vendor’s label), 2.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/zzkl2df31pvw
Last updated: 2024-03-29T13:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-03-29 10:26 UTC · Resolved: 2024-03-29 13:21 UTC · Duration: 2.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/zzkl2df31pvw](https://status.twilio.com/incidents/zzkl2df31pvw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-03-29 13:21 UTC: The issue with provisioning trial phone numbers has been resolved and phone number provisioning is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-03-29 10:26 UTC, resolved after 2.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/zzkl2df31pvw
- Citation: Twilio, “Failure to Retrieve Trial Phone Numbers during New Account Onboarding” (2024-03-29 10:26 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/zzkl2df31pvw (CC BY 4.0).
- Markdown link: `[Twilio: Failure to Retrieve Trial Phone Numbers during New Account Onboarding (2024-03-29)](https://rewindex.com/company/twilio/incidents/zzkl2df31pvw)`


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Canonical: https://rewindex.com/company/twilio/incidents/zzkl2df31pvw · Markdown: https://rewindex.com/company/twilio/incidents/zzkl2df31pvw.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/zzkl2df31pvw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:37:06.013Z