# Twilio: SMS delivery degradation towards Indosat, Indonesia

> Twilio status incident “SMS delivery degradation towards Indosat, Indonesia” on 2020-01-20: impact minor (vendor’s label), 8.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/zx1bqkd5wcp5
Last updated: 2020-01-20T13:51:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-01-20 04:57 UTC · Resolved: 2020-01-20 13:51 UTC · Duration: 8.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/zx1bqkd5wcp5](https://status.twilio.com/incidents/zx1bqkd5wcp5)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-01-20 13:51 UTC: The incident was resolved and the SMS are delivered to Indosat normally now.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-01-20 04:57 UTC, resolved after 8.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/zx1bqkd5wcp5
- Citation: Twilio, “SMS delivery degradation towards Indosat, Indonesia” (2020-01-20 04:57 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/zx1bqkd5wcp5 (CC BY 4.0).
- Markdown link: `[Twilio: SMS delivery degradation towards Indosat, Indonesia (2020-01-20)](https://rewindex.com/company/twilio/incidents/zx1bqkd5wcp5)`


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Canonical: https://rewindex.com/company/twilio/incidents/zx1bqkd5wcp5 · Markdown: https://rewindex.com/company/twilio/incidents/zx1bqkd5wcp5.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/zx1bqkd5wcp5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:53:20.589Z