# Twilio: Programmable Video Services Degraded Due To High Packet Loss

> Twilio status incident “Programmable Video Services Degraded Due To High Packet Loss” on 2022-07-27: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/zw5ynhnyr0gh
Last updated: 2022-07-27T09:01:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-07-27 09:01 UTC · Resolved: 2022-07-27 09:01 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/zw5ynhnyr0gh](https://status.twilio.com/incidents/zw5ynhnyr0gh)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-07-27 09:01 UTC: Programmable Video services were degraded for 15 minutes between 02:59 and 03:15 UTC on 07/26/2022. During this period, customers may have been disconnected from their sessions or unable to create new video sessions. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2022-07-27 09:01 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/zw5ynhnyr0gh
- Citation: Twilio, “Programmable Video Services Degraded Due To High Packet Loss” (2022-07-27 09:01 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/zw5ynhnyr0gh (CC BY 4.0).
- Markdown link: `[Twilio: Programmable Video Services Degraded Due To High Packet Loss (2022-07-27)](https://rewindex.com/company/twilio/incidents/zw5ynhnyr0gh)`


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Canonical: https://rewindex.com/company/twilio/incidents/zw5ynhnyr0gh · Markdown: https://rewindex.com/company/twilio/incidents/zw5ynhnyr0gh.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/zw5ynhnyr0gh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:34:20.122Z