# Twilio: Outbound WhatsApp Messages Failing With Error 500 Impacting Flex and Twilio Verify

> Twilio status incident “Outbound WhatsApp Messages Failing With Error 500 Impacting Flex and Twilio Verify” on 2024-12-11: impact minor (vendor’s label), 6.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/zvgqfbcr960b
Last updated: 2024-12-12T01:06:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-12-11 18:28 UTC · Resolved: 2024-12-12 01:06 UTC · Duration: 6.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/zvgqfbcr960b](https://status.twilio.com/incidents/zvgqfbcr960b)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-12-12 01:06 UTC: We are no longer observing issues in WhatsApp Messages through Programmable Messaging, Verify and Flex Conversations. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-12-11 18:28 UTC, resolved after 6.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/zvgqfbcr960b
- Citation: Twilio, “Outbound WhatsApp Messages Failing With Error 500 Impacting Flex and Twilio Verify” (2024-12-11 18:28 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/zvgqfbcr960b (CC BY 4.0).
- Markdown link: `[Twilio: Outbound WhatsApp Messages Failing With Error 500 Impacting Flex and Twilio Verify (2024-12-11)](https://rewindex.com/company/twilio/incidents/zvgqfbcr960b)`


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Canonical: https://rewindex.com/company/twilio/incidents/zvgqfbcr960b · Markdown: https://rewindex.com/company/twilio/incidents/zvgqfbcr960b.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/zvgqfbcr960b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:25:12.049Z