# Twilio: Elevated API Latency and 500s for Voice and Messaging

> Twilio status incident “Elevated API Latency and 500s for Voice and Messaging” on 2019-07-17: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/zskqrywyz2g5
Last updated: 2019-07-17T22:57:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-07-17 22:57 UTC · Resolved: 2019-07-17 22:57 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/zskqrywyz2g5](https://status.twilio.com/incidents/zskqrywyz2g5)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2019-07-17 22:57 UTC: Between 11:55 am and 2:05 pm PDT today, July 17th, we experienced intermittent increases in API latency and 500s for API requests across Programmable Voice and Messaging. The errors primarily occurred during two separate impact windows. The first window started at 11:55 am and continued to 12:38 pm PDT while the second window was from 1:54 pm to 2:05 pm PDT. Affected requests experienced either high latency or failed with 500 HTTP error responses. The situation has since been resolved and all systems are functioning normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2019-07-17 22:57 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/zskqrywyz2g5
- Citation: Twilio, “Elevated API Latency and 500s for Voice and Messaging” (2019-07-17 22:57 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/zskqrywyz2g5 (CC BY 4.0).
- Markdown link: `[Twilio: Elevated API Latency and 500s for Voice and Messaging (2019-07-17)](https://rewindex.com/company/twilio/incidents/zskqrywyz2g5)`


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Canonical: https://rewindex.com/company/twilio/incidents/zskqrywyz2g5 · Markdown: https://rewindex.com/company/twilio/incidents/zskqrywyz2g5.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/zskqrywyz2g5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:21:49.123Z